Project Manager

Logistics Reply UK; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics solutions provider located in London is seeking a Project Manager or Senior Project Manager with WMS experience. This role entails managing full project lifecycles in warehousing, maintaining project governance, and ensuring quality delivery. Candidates should have a minimum of 3-6 years of relevant experience for Consultant 3 or 5-8 years for Senior Consultant 1 level. The position offers a hybrid working policy, enabling a mix of office and home-based work.

Benefits

Hybrid working policy

Equal opportunities employer

Qualifications

• Minimum industry experience of 3 - 6 years (C3) or 5 - 8 years (SC1)
• Experience in warehouse management system implementations.

Responsibilities

• Own the full project lifecycle ensuring delivery to scope, timeline, and quality.
• Maintain structured Project Plans, RAID Logs, and Status Reporting.
• Chair Governance Forums and manage customer relationships.

Skills

Project Management

Stakeholder Management

Risk Mitigation

Workshop Facilitation

Budget Planning

Education

Bachelor’s degree in a relevant field

Tools

MS Project

Jira

Confluence

Job description

Overview

Project Manager or Senior Project Manager (WMS Experience essential)

About Logistics Reply UK

Logistics Reply UK is a company within the broader Logistics Reply network and is backed by the €2B+ global Reply Group. We provide transformative warehouse, store and supply chain software for retailers, brands and 3PL’s.

Our solution suite LEA Reply™, is a modern, cloud-native and microservices-based and its recognised in all the major analyst reports, including Gartner, Fraunhofer, Nucleus and IDC.

Our comprehensive suite includes: 🔹 Supplier Portal 🔹 Dock Scheduler 🔹 Yard Management 🔹 Warehouse Management 🔹 Warehouse Execution 🔹 Hub & Network Management 🔹 Delivery Management 🔹 In-Store Picking 🔹 Last Mile Delivery 🔹 In-Store Logistics 🔹 Drop Shipping 🔹 Resource Planning 🔹 Control Tower Visibility 🔹GaliLEA (AI capabilities)

Logistics Reply has a local presence in seven countries across three continents. We drive innovation with a dedicated R&D team and local consulting resources. Leveraging Reply Group's extensive global network, we expand our geographic reach—whether it's consulting, cloud services, support, robotics skills, or AI—allowing us to implement solutions globally with local presence.

Job Title

External: Project Manager Level: C3 or Senior Project Manager Level: SC1

Internal: Consultant 3 or Senior Consultant 1

Reporting to

Engagement Manager

Role overview

As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function.

The Project Management function leads the delivery of our solutions and owns the end-to-end project lifecycle. While Project Managers may deliver any product in the LEA Reply suite, their foundational experience is in Warehouse Management System implementations, enabling them to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their project team, and advise customers throughout their journey, ensuring solutions are not only deliverable but effective in a live warehouse environment.

The function owns all Logistics Reply delivery activities across the Design, Build, Test and Deploy phases, providing structure, governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project resources, fostering accountability, and ensuring every phase progresses smoothly toward go-live.

Operating primarily within our waterfall-aligned WMS implementation methodology, the Project Management function also coordinates Agile or sprint-based development where custom work is required. Acting as trusted partners, our Project Managers blend confident leadership with empathy and influence, bringing clarity to complex situations and fostering a collaborative delivery culture. Their focus is on predictable outcomes, operational readiness and a smooth transition into business-as-usual, built on transparency, shared ownership and trust.

Your contractual place of work will be either our London or Manchester office, with a hybrid working policy that allows you to work from home unless required to attend the office for collaboration, meetings, training, reviews, or customer engagements, or to work on-site with customers or prospects as necessary

Key Responsibilities

Project Management - Key Responsibilities

1. End-to-End Project Delivery: Own the full project lifecycle across the Design, Build, Test and Deploy phases, ensuring delivery to scope, timeline and quality expectations.
2. Governance & RAID Management: Maintain structured Project Plans, RAID Logs, Change Control and Status Reporting, ensuring clear visibility and proactive risk mitigation.
3. Stakeholder Alignment & Leadership: Chair Governance Forums, manage escalation paths, facilitate decision-making, and build strong relationships with Customer Sponsors, SMEs and IT Leads to maintain programme alignment.
4. Customer Collaboration & Support: Work closely with the Customer Project Manager to plan and support all customer led activities including UAT, Operational Readiness, Data Preparation and Business Change, ensuring shared ownership of success.
5. Team Coordination & Communication: Coordinate cross-functional workstreams including Functional Consulting, Technical Architecture, Software Engineering and Support Teams to maintain momentum and resolve blockers quickly.
6. Cutover, Go Live & Hypercare: Lead Cutover Planning, oversee Go Live Execution, and ensure a stable transition through Hypercare and into Business-as-Usual Support.

About the candidate

You will be degree educated with a minimum of a Bachelor’s degree in a relevant field.

• A Consultant 3 (C3 - Experienced Professional) role is suited to individuals who are capable professionals able to deliver assigned work consistently and with minimal supervision. Candidates at this level manage more complex tasks, contribute confidently in client or project settings, and may begin mentoring junior colleagues. They are expected to identify potential improvements and take ownership of their development and that of their peers. Minimum Industry Experience: 3 - 6 years
• Who You Are: A Senior Consultant 1 (SC1 - Specialist / Emerging Leader) role is suited to experienced professionals who demonstrate expertise in their field and are capable of managing complex projects or initiatives. Candidates at this level are confident working directly with clients, making decisions that impact business outcomes, and supporting the wider team with knowledge sharing and mentoring. They will proactively contribute to improving processes and strengthening customer relationships. Minimum Industry Experience:5 - 8 years

You will have developed or will develop skills in the following areas;

Skills and competencies

• Project Management
• Functional Skills:
• oProject planning, scheduling and milestone control
• oRAID management and phase-gate governance
• oWorkshop facilitation and requirements clarification
• oStakeholder and communications management
• oChange control, risk mitigation and dependency management
• oCutover planning, go-live readiness and hypercare leadership
• oAgile sprint coordination (where development is in scope)
• Technical Skills:
• oUnderstanding of software implementation lifecycles
• oFamiliarity with warehouse and supply chain execution processes
• oKnowledge of integration, testing and release management
• oProficiency in delivery and collaboration tools (e.g., MS Project, Jira, Confluence)
• oAbility to interpret solution designs, process flows and technical impacts
• Commercial Skills:
• oBudget planning, tracking and cost control
• oScope and change request management
• oAwareness of SaaS commercial models and delivery impacts
• oAssessing delivery decisions against commercial and contractual commitments
• oSupporting business case justification and value-focused decision making

Equal Opportunities

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Application Guidance

Due to the high volume of applications, we are unable to respond to every candidate individually. If your application is not progressed, you will receive a notification via LinkedIn. For this role, we can only consider applicants who are based in the United Kingdom, have the legal right to work in the UK, and meet the required level of professional experience. If these criteria are not met, the application will not be taken forward. We genuinely appreciate your interest and the time taken to apply.