Project Engineer

HR GO Recruitment; England; On-site; GBP 35,000; Full time

Job summary

A leading IT Managed Services provider in the United Kingdom is seeking a Project Engineer. In this role, you will manage client requests and assist in project installations. The ideal candidate will possess 1st/2nd Line Service Desk experience and strong organizational skills. This position offers a competitive salary of £35k, a company vehicle for client visits, and a supportive work environment.

Benefits

Company vehicle for client visits

Supportive work environment

Competitive salary

Qualifications

• Proven experience in Service Desk roles (1st/2nd Line).
• Ability to manage multiple tasks efficiently.
• Strong interpersonal and communication skills.

Responsibilities

• Respond to client requests promptly and professionally.
• Conduct risk assessments before project start.
• Travel to client sites for project support as required.
• Maintain accurate project documentation.
• Monitor backup systems and provide remote support.

Skills

1st/2nd Line Service Desk experience

Strong organisational skills

Excellent communication

Problem-solving abilities

Project management skills

Analytical thinking

Job description

We are hiring for a Project Engineer role with a well-known IT Managed Services organisation in West Sussex. As part of the team, you will be instrumental in the day‑to‑day operations of the Projects department, handling client requests and assisting in project installations and support work.

Key Responsibilities

• Responding to client requests via phone and email, and providing timely updates to the Projects Manager.
• Conducting risk assessments before project commencement, ensuring projects are executed efficiently within set budgets and timelines.
• Travelling to client sites in the South‑East and London for project and support tasks.
• Managing project tasks, maintaining documentation, and organising work areas effectively.
• Monitoring backup systems and providing remote support using our RMM system.

Requirements

• 1st / 2nd Line Service Desk experience.
• Ability to work independently with strong organisational skills.
• Excellent communication and problem‑solving abilities.
• Commitment to confidentiality and professionalism.
• Strong work ethic, commercial awareness, and project management skills.
• Proficiency in technical tasks, analytical thinking, and decision‑making.

Join us in this dynamic role where you can showcase your technical prowess, client management skills, and project expertise. A competitive salary of 35k, company vehicle for client visits, and a supportive work environment await the right candidate. Apply now and be part of our innovative team driving IT excellence.