Job Summary
Reporting directly to the Head of Project Delivery & Change, this hybrid role combines project management and business analysis responsibilities to ensure the successful delivery of projects from initiation through to implementation.
The role holder will manage end-to-end project delivery on assigned projects, coordinating stakeholders, timelines, and resources. They will also be responsible for producing comprehensive project documentation, facilitating meetings, and maintaining clear and effective stakeholder communication throughout the project lifecycle.
This hands‑on role suits someone who thrives on both structured delivery and analytical problem‑solving, with the ability to move seamlessly between planning, facilitation, and analysis to ensure outcomes are well‑defined, fit for purpose, and aligned with business goals.
Key Responsibilities
Project Management
- Lead the planning, execution, and delivery of small to medium‑sized projects, ensuring scope, schedule, budget tracking and quality objectives are met.
- Develop and maintain key project documentation including PIDs, project plans, RAID logs, change controls, and other core documents.
- Coordinate cross‑functional teams including commercial, operational and IT resources.
- Manage multiple projects, tracking milestones and ensuring clear visibility of progress.
- Coordinate cross‑functional project teams including commercial, operational, and IT resources.
- Conduct and facilitate project kick‑off meetings, ensuring all stakeholders are informed of project scope, objectives, and expectations.
- Prepare and deliver progress updates and reports to project sponsors and other relevant audiences.
- Facilitate project meetings, ensuring clear project direction with actions and follow‑ups.
- Drive effective risk management and issue resolution, escalating when necessary.
- Work with the business to ensure readiness for change.
- Manage relationships between Techbuyer and third‑party vendors, incorporating them into project delivery plans and updates.
Business Analysis
- Working with business stakeholders to capture, analyse, and document requirements.
- Create and maintain process maps, use cases, and functional/non‑functional requirement documents.
- Translate any business needs into technical and operational requirements.
- Conduct gap analyses and AS IS / TO BE process mapping to support change design.
- Support testing and validation by defining acceptance criteria and assisting with UAT.
- Ensure all project documentation meets project standards.
Required Skills
- Experience in end to end project delivery using structured methodologies (Agile, Waterfall, or hybrid).
- Ability to manage multiple workstreams, priorities, and stakeholders simultaneously.
- Skilled in creating project documentation including PID, RAID log, requirements etc.)
- Confident communicator able to bridge business and technical conversations effectively.
- Experience in systems and process change projects.
- Background in business analysis, including requirements creation and process documentation.
- Good process mapping skills using tools such as Visio etc.
Desirable Qualifications
- Project management (Prince2, etc.) or business analysis certification (CBAP, BCS).
- Knowledge of Lean or process improvement methodologies.
- Proficiency with project management tools (MS Project, JIRA etc.).
- Experience managing third‑party vendors or system integrators.