Project Coordinator - AI/ML Projects

Chartwells Independent; United Kingdom; Remote; GBP 60,000; Full time

Job summary

A leading catering company in the United Kingdom is seeking a Project Coordinator for their AI/ML projects. The role involves supporting the deployment of a cutting-edge workforce management tool across multiple venues, ensuring effective change management and user adoption. The ideal candidate will have strong organisational skills, excellent communication abilities, and experience in project support within multi-site environments. This is a full-time opportunity with a salary of £60,000 per annum.

Qualifications

• Experience supporting projects in a multi-site environment.
• Strong organisational and coordination skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Support the Senior Project Manager in project planning.
• Assist with documentation and scheduling.
• Coordinate logistics for training sessions.

Skills

Organisational skills

Communication skills

Interpersonal skills

Proactive and adaptable

Education

Good general education

Project management training/certification

Tools

Microsoft Office

Project management tools

Job description

Job Title: Project Coordinator – AI /ML Projects

Salary: £60,000 per annum (12 month Fixed Term contract)

Overview

Levy is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on ‘doing the right thing’ for our people and the planet. sustainability, wellbeing, diversity, and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

Levy UK&I is deploying a cutting-edge AI/ML workforce management tool (“WFMAIML”) across approximately 60 venues. The Project Coordinator will play a key supporting role, working closely with the Senior Transformation Project Manager, technical teams, venue managers, and third-party consultants to ensure smooth deployment, effective change management, and successful adoption of the new tool.

Role Purpose

The Project Coordinator will assist in planning, coordinating, and executing deployment and change management activities. This includes supporting project tracking, stakeholder engagement, training, communications, and monitoring adoption across diverse venues.

Key Responsibilities

• Support the Senior Project Manager in planning and coordinating deployment activities for the WFMAIML tool.
• Assist with project documentation, scheduling, and progress tracking.
• Coordinate logistics for training sessions, workshops, and venue rollouts.
• Help prepare and distribute communications and training materials to venue teams.
• Liaise with venue managers and staff to gather feedback, monitor readiness, and address concerns.
• Track adoption metrics and support the collection of feedback for continuous improvement.
• Assist in tailoring change management approaches for different venue types and operational cultures.
• Maintain project records, action logs, and risk registers.
• Support the organisation and facilitation of meetings, including SteerCos and technical working groups.
• Escalate issues and risks to the Senior Project Manager as needed.

Person Specification – Essential

• Experience supporting projects or change initiatives, ideally in a multi-site or operational environment.
• Strong organisational and coordination skills, with attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable working with diverse teams and stakeholders.
• Proactive, adaptable, and able to manage multiple tasks simultaneously.
• Competent with Microsoft Office (Word, Excel, PowerPoint, Teams) and project management tools.
• Willingness to travel to venues as required.

Person Specification – Desirable

• Experience in hospitality, events, or venue-based operations.
• Exposure to technology or systems deployment projects.
• Understanding of change management principles and practices.
• Experience supporting training or communications activities.

Education

• Good general education (degree desirable but not essential).
• Project management or change management training/certification is a plus.