Project coordinator

The Resolute Group; Morley; On-site; GBP 19,000 - 25,000; Full time

Job summary

A growing market research agency is looking for a Project Coordinator based in Derby. This role involves recruiting participants, managing project logistics, and supporting Project Managers. Strong communication skills and organisational abilities are essential. Experience in customer service or similar roles is valuable. This full-time position offers the chance to develop your project management skills in a vibrant environment.

Benefits

On-site parking

Qualifications

• Experience in customer service, recruitment, HR, or sales is valuable.
• Good written communication for emails and updates is required.
• Curiosity about market research is a plus.

Responsibilities

• Recruit participants for research studies.
• Manage calls and internal communications.
• Update project trackers and documentation.
• Coordinate logistics for studies.
• Support Project Managers in admin tasks.

Skills

Strong phone confidence

Friendly communication style

Organisational skills

Attention to detail

A proactive, problem-solving approach

Tools

Microsoft Office

CRM tools

Job description

Project Coordinator - Market Research

Location : Derby

Salary : £19,500 to £25,000 per year

Job Type : Full-time, On-site

Benefits

on-site parking

Are you a confident communicator who enjoys speaking with people, staying organised, and keeping fast‑paced projects running smoothly? This is an excellent opportunity to join a growing market research agency that delivers insight studies for major consumer brands across technology, entertainment, retail, gaming, and more.

We are looking for a Project Coordinator to support the delivery of paid market research studies. This role offers hands‑on experience across the full research cycle and the chance to develop towards managing your own projects.

About the Role

As a Project Coordinator, you will play a key part in ensuring research studies run successfully from start to finish. Your main focus will be sourcing, screening, and coordinating participants for focus groups, interviews, and online sessions, while supporting Project Managers with day‑to‑day project delivery.

Key Responsibilities

• Recruiting, screening, and qualifying participants for a wide range of research studies
• Managing calls, emails, and internal communication to keep projects on track
• Updating trackers, documents, and project records with accuracy and attention to detail
• Coordinating study logistics such as scheduling, confirmations, reminders, and follow‑ups
• Supporting Project Managers with admin tasks, timelines, and project milestones
• Helping develop outreach strategies to expand the participant network
• Working across multiple briefs simultaneously in a fast‑paced, people‑focused environment
• Providing a professional, friendly experience for all participants and clients

About You

You thrive in roles that involve people contact, multitasking, and organisation. You are confident on the phone, quick to build rapport, and enjoy supporting busy projects with accuracy and energy.

You’ll be a great fit if you have :

• Strong phone confidence and a friendly, professional communication style
• Experience in customer service, recruitment, HR, sales, or an office‑based role
• Good written communication for emails, notes, and updates
• Excellent organisational skills and the ability to manage multiple tasks at once
• Attention to detail when handling data, records, and participant information
• A proactive, problem‑solving approach
• Confidence using Microsoft Office (especially Excel and Outlook) and CRM or digital tools
• Curiosity about how market research works and a desire to learn
• A degree is not required. What matters most is attitude, reliability, and a willingness to get stuck in

PLEASE NOTE

You must be living and eligible to work in the UK to apply for this position

If you are interested in applying for this role, please apply via this link, Or contact Phil Crew via LinkedIn, Or call The Resolute Group on (phone number removed)

All correspondence will be dealt with in the strictest of confidence