Overview
Responsibilities: You will oversee a range of administrative, coordination and scientific tasks related to client projects, and contribute to company and team initiatives. In this role, you will support our scientific project teams with administrative, coordination and scientific tasks. In a typical week, you will oversee the delivery of scientific work to our clients, identify and implement process improvements and enhance quality and efficiency within the team and company. You will primarily work on Publications projects, with opportunities to contribute to other Medical Communications projects types.
Responsibilities
- Formatting, consistency and general quality control review of scientific documents, including reports, slide sets, manuscripts, abstracts and posters
- Assisting Project Managers with client and healthcare professional communication on multi-component projects, as well as the production of progress reports and summaries that enhance the level of customer service delivered
- Coordinating logistics and providing project support for both in-person and virtual events and meetings, for example congresses, symposiums and advisory boards
- Day-to-day co-ordination of the project team and monitoring of project timelines, in collaboration with the project manager
- Scheduling meetings, recording minutes and coordinating their distribution
- Assisting the team with the development of planning tools to optimise its productivity and cross-collaboration with other teams
- Supporting the accurate referencing of scientific materials, including preparing reference packs
- Screening records for relevance to research questions and extracting data from relevant publications
- Liaising with our Creative team on the development of figures and other visuals to be included in reports
- Supporting the development of client proposals and tracking those sent and responded to
- Management of project compliance, which includes completing compliance training, preparation of project compliance documentation, liaising with client compliance teams and acting as the internal point of contact for all compliance-related queries
- Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies, to ensure smooth delivery of projects
- Taking ownership of tasks in our project management system to support the correct budgeting and invoicing of projects
- Helping our Analysts and Medical Writers translate project methods and results into engaging reports and slide sets
- Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines
- Helping project teams keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work, as well as keeping all internal resources up to date
- Organising monthly team meetings and other internal activities
Hybrid Working Policy
We believe that having face-to-face time in the office holds many benefits and is central to ensuring a community where people belong, while homeworking can improve work-life balance and reduce commuting. Flexible working arrangements allow colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During probation (normally the first 6 months), you may work from home for 1 day per week.
Role Distinctions
What is the Difference Between the Project Coordinator and the Analyst/Medical Writer Roles? Analysts, Medical Writers and Project Coordinators share similar responsibility levels, but daily duties differ. Analysts and Medical Writers conduct detailed analyses of scientific data to create materials for clients. Project Coordinators offer project management and administrative support to enable timely delivery of high-quality work and collaborate with senior colleagues to improve processes.
Recruitment
Our recruitment process comprises two timed assessments conducted remotely, followed by a self-recorded video interview. If successful, you will be invited to an interview with key members of our Publications team. The standard recruitment process lasts around 1 month, but can be adapted if necessary. As an equal opportunity employer, we support a diverse and inclusive workforce and can provide reasonable adjustments during the recruitment process: https://www.costellomedical.com/reasonable-adjustments/
Please note that while we embrace AI to innovate and improve processes, the role may involve confidential data that cannot be uploaded to AI. Do not rely solely on AI to generate any application materials.
Visa and Eligibility
For current Student visa holders, permanent full-time employment may require submitting a Graduate visa application. Visa sponsorship is possible if you meet at least one of the following criteria:
- You are classified as a New Entrant (e.g., under 26, currently studying in the UK or a recent graduate in the UK, among other criteria). More details: https://www.gov.uk/government/publications/skilled-worker-visa-caseworker-guidance/skilled-worker-caseworker-guidance-accessible#bookmark63
- You have a PhD in a STEM subject
Additional guidance: https://www.gov.uk/skilled-worker-visa/when-you-can-be-paid-less
Qualifications
- A degree level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications are an advantage but not essential. We welcome candidates from diverse specialisms including Biology, Chemistry, Pharmacy, Biomedical Sciences, Global Health, Epidemiology, Biochemistry, and Medicine
- A flair for, and attention to, detail
- Exceptional written English for client work and internal communication
- Effective verbal communication; ability to tailor communication to varied audiences
- Self-motivation, enthusiasm for healthcare and willingness to learn
- Excellent organisational skills and high level of organisation across tasks
- Ability to manage conflicting deadlines, work independently and self-manage time
- Self-awareness and willingness to take ownership of work and development
- Commitment to delivering excellent customer service to external clients and internal customers
- Collaborative mindset; willingness to share knowledge and support team objectives
- A proactive, positive, and creative approach to continual service improvement
- Integrity, honesty, and transparency in interactions
- Proficiency in Microsoft Office
Benefits
- Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous leave, private medical insurance, critical illness cover, income protection, full funding for external training, and more
- Starting salary of £35,000 with salary bands for fairness
- 25 days’ annual leave plus bank and public holidays, holiday buy/sell scheme
- Flexible working hours and up to half time remote working after probation
- Flexible benefits scheme with cash payments and additional pension contributions
- Private Medical Insurance with comprehensive cover
- Paid study leave and funding for external qualifications
- Critical Illness Cover, Income Protection and Life Assurance
- Paid and unpaid sabbaticals based on length of service
About Costello Medical
Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economics and outcomes research. We work with a wide range of clients and have been listed in the Top 100 Best Companies to Work For since 2017 and hold B Corporation accreditation since 2022. Learn more at https://www.costellomedical.com.
We welcome applicants from academia who are transitioning into industry roles and offer training, mentorship and a collaborative culture. Learn more here: https://www.costellomedical.com/careers/working-at-costello-medical/joining-from-academia
Notes
Learn more about our benefits package: https://www.costellomedical.com/careers/benefits-package-in-the-uk