Project Coordinator

West MI Document Shredding; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A document management company based in Newbury is seeking a Project Coordinator to ensure the smooth coordination of activities within the Professional Services function. The role involves managing service requests and project scheduling, communicating effectively with clients, and documenting progress. The ideal candidate will have experience in project coordination within IT, excellent communication skills, and a strong attention to detail. This full-time position offers a competitive salary and flexibility for work-life balance.

Benefits

Workplace Pension

Flexible work from home policy

Comprehensive training

Qualifications

• Proven experience coordinating multiple projects in an IT environment.
• Ability to communicate complex issues effectively to clients.
• Possess good written and verbal communication skills.

Responsibilities

• Coordinate scheduling of incoming projects.
• Communicate project progress to clients.
• Document project updates and manage resources.

Skills

Project scheduling and coordination

Communication skills

Customer service skills

Attention to detail

Organizational skills

Multitasking ability

Education

Project management certification

Tools

Autotask

Job description

Job Title: Project Coordinator
Location: Newbury
Salary: Competitive
Job Type: Full Time, Permanent

About The Role

As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area.

Responsibilities

• Schedule incoming projects and assigning Engineers
• Arranging and attending internal Kick-off calls and planning meetings
• Create initial project work plans
• Communicate with clients about project progress and status updates
• Track and manage project budgetsCoordinate required project procurement
• Monitor and act on daily and weekly project board governance
• Accurately document project progress, including updating Autotask workplans
• Liaise and coordinate with 3rd parties
• Contribute to Risk Management Reviews
• Plan project handover calls with internal teams and project closure calls with client
• Take meeting notes and document them for future reference
• Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives
• Assist with any additional tasks or responsibilities as needed
• Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies

Experience

• Project scheduling and coordination experience is an absolute must, ideally within an IT environment
• Experience coordinating a high volume of concurrent projects
• Experience working with external clients
• Excellent communication and customer service skills
• High attention to detail
• Highly organised with the ability to multitask
• Previous experience within an MSP environment is desirable
• Autotask experience is desirable
• Project management certification would be advantageous

Personal Attributes

• Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients.
• Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team.
• Feel that every day is a day of learning and knowledge.
• Harnesses pressure to deliver results.
• Full UK driving license and use of own vehicle

Why join us?

• We make work life balance a normal, not a benefit
• Some flexibility to work from home
• A fun and productive place to work
• Workplace Pension
• Comprehensive inhouse and external training offered
• Great team of people to work alongside
• Competitive salary that reflects your skills and experience

Diversity And Inclusion

We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs.

Other

In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role. LNKD1_UKTJ

Please click the APPLY button to send your CV for this role.