Project Co-ordinator

Aneurin Bevan University Health Board; Pontypool; On-site; GBP 22,000 - 27,000; Full time

Job summary

A prominent NHS organization in the UK is seeking a motivated individual to coordinate and support their Patient Education and Volunteer Service. This fixed-term role involves planning and organizing volunteer activities, maintaining accurate records, and ensuring high-quality service delivery. Candidates should have extensive administrative experience, excellent organizational skills, and a minimum of 5 GCSEs including English. Flexible working options are available, along with comprehensive training and development opportunities.

Benefits

Flexible working

Comprehensive training and development opportunities

Occupational health support

Qualifications

• Extensive experience of working in an administrative role within a healthcare environment.
• Proven experience of implementing systems and processes.
• Excellent working knowledge of office systems and procedures to support clinical delivery.

Responsibilities

• Plan and coordinate patient education sessions and volunteer activities.
• Recruit, train, and support volunteers.
• Maintain volunteer databases and records.
• Liaise with teams to promote volunteering opportunities.
• Monitor and evaluate service performance and satisfaction.

Skills

Administrative skills

Organizational skills

Communication skills

Knowledge of office systems

Education

Minimum 5 GCSEs or equivalent, including English Language

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [e-mail]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly

Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

We are seeking a motivated and organised individual to coordinate and support the delivery of our Patient Education and Volunteer Service. This role involves planning, organising, maintaining and supporting volunteer activities, ensuring high-quality service delivery in line with our volunteer framework and other organisational policies.

This post is fixed term for 11 months to cover the needs of the service.

Main Duties Of The Role Include

• Plan and coordinate patient education sessions, volunteer schedules, activities and events.
• Recruit, assess, train and support volunteers, ensuring appropriate placement and compliance with procedures.
• Maintain accurate volunteer databases and records.
• Liaise with internal teams and community partners to promote volunteering opportunities.
• Monitor and evaluate volunteer engagement, service performance and satisfaction.
• Provide guidance and support to staff and volunteers on volunteering policy, procedures and best practice.
• Support meetings, service reviews and divisional events through effective organisation and administration.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Qualifications

Essential criteria

• Minimum 5 GCSEs or equivalent, including English Language

Experience

Essential criteria

• Extensive experience of working in an administrative role within a healthcare environment
• Proven experience of implementing systems and processes

Desirable criteria

• Experience of setting up and interrogating databases

Aptitude and Abilities

Essential criteria

• Excellent working knowledge of office systems and procedures to support clinical delivery
• Excellent organisational skills with proven ability to work across many tasks/projects simultaneously

Values

Essential criteria

• Ability to demonstrate discretion, diplomacy and maintain confidentiality

Other

Essential criteria

• Flexibility to work across a geographical area