Project Assistant-A3393

Riverside Group; Manchester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & generous pension

25 days holidays plus bank holidays

Flexible working options available

Investment in your learning, personal

A wide range of benefits

Job summary

Riverside is a housing association in Manchester seeking a Project Assistant to support day-to-day operations at one of our supported housing services. The role focuses on safety, wellbeing, and ensuring a respectful environment for residents.

Based at Plymouth Grove, it is a permanent, full-time position with a 37.5-hour week. You will handle a variety of duties including liaising with GP, Social Services, Benefits teams, and emergency services when required, logging incidents, and preparing

Qualifications

• Experience of working with people in a customer facing environment.
• An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.

Responsibilities

• Ensure safety and wellbeing of residents in the accommodation.
• Log incidents to maintain accurate records of events.
• Prepare rooms for new occupants after a resident leaves.

Skills

Customer facing

Vulnerable people support

Job description

Job Title: Project Assistant

Contract Type: Permanent

Salary: £26,227.50 per annum

Working Hours: 37.5 Hours per week

Working Pattern: 6 week rolling rota including some weekends and bank holidays

Location: Plymouth Grove, Manchester

Notes : This role is working in a housing related service where we all work together to rehouse our customer group. Our service houses Males aged 18 plus with complex needs such as Drug & Alcohol addictions, homelessness. offending behaviour and chaotic life style. This is not a care role we do not offer any element of care and do not handle medication of provide personal care.

The difference you will make as a Project Assistant

You will be key in the day-to-day running of one of our supported housing services. We don't run care homes, so there's no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams - to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

About you

• Experience of working with people in a customer facing environment
• An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.

Why Riverside?

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.