Project and Delivery Manager - FTC

Animal Trust; Ellesmere Port; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A growing veterinary group is seeking a Transformation Programme Manager for a 9-month fixed term contract. In this role, you will manage key change initiatives focusing on compliance, process, and digital improvements. The ideal candidate will have 5-10 years of experience in managing cross-functional change projects, excellent communication skills, and a hands-on approach. Benefits include hybrid working, generous holiday, and private healthcare. This role is based in Ellesmere Port, UK.

Benefits

Private Healthcare

6 weeks' holiday

Contributory pension scheme

Cycle-to-work scheme

Refer-a-Friend bonus

Qualifications

• 5-10 years of experience managing change projects or programmes.
• Strong ability to turn ideas into structured execution plans.
• Experience with compliance and transformation programmes.

Responsibilities

• Lead delivery of initiatives across compliance and digital improvements.
• Coordinate cross-functional teams to achieve project objectives.
• Track progress and manage risks while providing structured reporting.

Skills

Change management

Process improvement

Stakeholder management

Communication skills

Collaboration

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We're looking for a Transformation Programme Manager to take ownership of delivering key change initiatives across compliance, process, people, and digital improvement. This role is a fixed term contract for a 9-month period.

Reporting to Owen Monie, our CEO, you'll turn strategic priorities into structured programmes of work, coordinating delivery across our support teams and practice network. This role combines programme management discipline with hands‑on change delivery - with a strong emphasis on process redesign, people engagement, and implementation.

You’ll be the engine room of our transformation - helping the business prioritise, organise, and deliver meaningful change that drives both compliance and cultural improvement.

About us

We're a growing veterinary group with sites across the North of England, Midlands, Glasgow and North Wales. Our business is evolving rapidly - driven by regulatory change and our ambition to deliver a smarter, more connected, and digitally enabled veterinary network.

As we respond to the Competition and Markets Authority (CMA) review, we're using this as an opportunity to streamline processes, and invest in people and digital transformation that will set us ahead of the curve.

Key Responsibilities

• Lead delivery of a portfolio of initiatives, including CMA-related compliance, Digital, people and process improvements.
• Work with operational leaders to redesign core business processes for efficiency, control, and scalability.
• Support people-related change - communication, engagement, and capability development - to embed new ways of working.
• Coordinate cross-functional teams (Operations, Quality, Finance and IT) to deliver on agreed priorities.
• Track progress, manage risks and dependencies, and provide structured reporting to the Senior Leadership Team.
• Ensure the changes deliver sustainable, well-controlled processes that deliver for both our customers and people.

About you

• 5-10 years of experience managing cross-functional change projects or programmes - ideally spanning process, people, and system improvement.
• Strong delivery discipline - able to turn ideas into structured plans, drive execution, and maintain momentum.
• Experience with compliance and transformation programmes.
• Excellent communication and stakeholder management skills - confident working with senior leaders and operational teams.
• A collaborative, hands‑on approach with the ability to coach and influence others through change.
• Experience in multi-site service, healthcare, or veterinary environments (preferred but not essential).
• Clean driving licence.

What we offer

• A key role in shaping the future of a fast-growing veterinary group.
• Opportunity to lead high-impact change across compliance, process, and people transformation.
• Hybrid working with flexibility and autonomy.

Rota

5 day week typically Monday - Friday working 40hrs/week average. Some overnight stay may be required.

Benefits

• 6 weeks' holiday, including bank holidays
• Private Healthcare, 52 weeks' sickness benefit, and free Employee Assistance Programme (after 1 year of service)
• Enhanced maternity and paternity packages
• Contributory pension scheme
• Staff discount
• Store discounts via Vivup
• Access to counselling support, including mental health, financial, and life counselling (after 12 months of service)
• Cycle-to-work scheme / EV company car scheme
• Refer-a-Friend bonus