Project Administrator

Ipsum Utilities Limited; Folkestone; On-site; GBP 60,000 - 80,000; Full time

Job summary

A utilities company in Folkestone is seeking an Administrator to support the Delivery Team. The role encompasses managing timesheets, procurement, client relations, and ensuring compliance with health and safety. The ideal candidate is organised, self-motivated, and proficient in Microsoft Office. This full-time position promises a supportive environment for career growth.

Qualifications

• Experience in office-based, customer-focused roles.
• Solid IT skills, including Microsoft Office.
• Organised and self-motivated with a flexible approach.

Responsibilities

• Manage timesheets, PPE issuance, scheduling, and closing jobs.
• Request and manage purchase orders for supplies.
• Oversee training matrices and manage quality assurance.
• Report drivers' hours and coordinate vehicle bookings.
• Gather client feedback and maintain strong relationships.

Skills

Office-based experience

Customer-focused roles

Microsoft Office

Health and Safety requirements

Job description

Overview

As an Administrator you will be part of our Delivery Team that is responsible for the delivery of all on site works, with primary responsibilities including purchase orders, invoicing of works, and data collection. You will assist and support the delivery team to ensure we deliver a professional and efficient service to our client. Reporting to the operations manager and directors within Trenchless Technologies, you will be able to confidently manage a busy workload on your own initiative and adopt a flexible approach to your working day.

This is a full-time permanent role based from our Folkestone office.

Responsibilities

• Workforce & Site Administration: Manage timesheets, PPE issuance, scheduling, closing jobs, and maintaining accurate records in systems like Ipsum Live.
• Procurement & Supplies: Request purchase orders for supplies, monitor safety kits to ensure compliance, and handle general admin tasks.
• Training & Compliance: Oversee the training matrix, book courses, manage quality assurance packs for relining works, and track necessary documents.
• Fleet & Logistics: Report drivers' hours, coordinate with the fleet for vehicle bookings, and support project costing by tracking relevant data.
• Client Relations & Problem Solving: Gather client feedback, add measures, build strong working relationships, and address issues early to prevent escalation.

Qualifications & Skills

• Experience in office-based, customer-focused roles is ideal, supported by solid IT skills, including Microsoft Office.
• Organised, self-motivated, confident working with data, familiar with Health and Safety requirements, and able to maintain a professional, flexible, customer-focused approach.

About Ipsum

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.