Progression Coach – Experts At Hand

Hackney; London Borough of Hackney; On-site; GBP 28,000 - 34,000; Full time

Job summary

Hackney Council in London is seeking an Experts at Hand Progression Coach to support Careers information, advice and coaching for young people aged 11–18+. You will work within the ESAL Team across schools, youth hubs and outreach locations, recording your work digitally with high accuracy.

The role requires an Enhanced DBS check and a commitment to equality, diversity and inclusive practice, with flexible hours including some evenings and Saturdays as needed.

Qualifications

• Interview young people one-to-one or in small groups.
• Provide information on careers and education options.
• Offer coaching and guidance to support choices.
• Record activities and outcomes using digital tools.

Responsibilities

• Interview young people about career/education options in schools or outreach locations.
• Deliver career information, advice and coaching across the ESAL team.
• Work flexible hours, including some evenings or Saturdays as required.
• Record work with accuracy using digital technology.
• Engage with parents, carers and influencers to support decisions.
• Uphold equal opportunities and professional standards.

Skills

Interviewing

Career guidance

Coaching

Digital literacy

Communication skills

Tools

MS Office

Job description

Fixed Term Contract / Secondment Opportunity until 31/03/2028

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

Experts at Hand (Locality Inclusion Teams)

Hackney’s Locality Inclusion Teams (LIT) form our innovative “Experts at Hand” service, bringing together a dedicated multi-disciplinary network of Educational Psychologists, Speech & Language Therapists, Occupational Therapists, and Specialist Teachers to transform local SEND provision and build capacity. Designed to shift the system away from reactive statutory assessments, our LIT workforce delivers early, proactive, and data-driven support directly to schools, early years settings, and community hubs across four borough localities. By offering readily accessible advice, targeted interventions, and strategic guidance, our “Experts at Hand” build workforce capacity, strengthen inclusive environments, and ensure children, young people, and their families receive seamless, high-quality support at the earliest possible stage.

As an Experts at Hand Progression Coach you will provide careers information, advice, and coaching to young people through a variety of methods to support effective career choices and career planning and to work as part of the wider ESAL Team.

Main areas of responsibility:

The postholder will have lead responsibility and accountability for Interviewing young people one-to-one or in small groups to discuss career or education options in a range of settings that will include schools, colleges, youth hubs and other outreach locations. You will be expected to work with a wide age range from secondary school age to young adults aged 18+. The job will involve recording your work using digital technology to a high standard of accuracy in a timely manner.

The role will include support with community calling/ telephone tracking for NEETS and unknown young people, working flexible hours as required to meet the needs of the service (this may include evening work and some Saturdays, though the role is mainly Monday-Friday, 9-5).

Work within an equal opportunities framework to promote equality, diversity and the rights of the individual and to challenge stereotyping and prejudice.

Work proactively with parents, carers and others who influence young people, enabling them to become involved in and support young people’s decision making.

Undertake training and other professional development as agreed with line manager to keep up to date with legislative and quality practice developments relating to provision of service.

Work within professional standards and ethical boundaries and maintain confidentiality and manage information in a manner that satisfies data protection requirements and adheres to the principle of informed consent of young people.

This role requires an Enhanced DBS check

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

Closing date for applications: 08 November 2026 (22:59)

Interview date: Wc 23 November 2026

Please note – we reserve the right to close applications early if we receive a high number of applications.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.