Progression and Transition Coordinator

Study Group; Brighton; On-site; GBP 25,000 - 31,000; Full time

Job summary

Study Group in Brighton is seeking a dedicated coordinator for progression, transition and student experience within the International Study Centre.

You will support how learners progress, deliver AcademicSuccess tutorials and act as a personal tutor, guiding students through their development and transition.

Qualifications

• Bachelor degree or equivalent experience.
• Administration or management training or qualification.
• Higher level safeguarding training.
• Line management of staff.
• Supporting students in an educational context.
• Working in a regulated environment.

Responsibilities

• Coordinate student progression, support and transition activities within the centre.
• Plan and deliver AcademicSuccess tutorials.
• Act as a personal tutor and provide 1:1 development and progression counselling.
• Collaborate to design learning materials for study skills and transition.
• Update and maintain the VLE and embed digital learning tools.
• Track attendance, interventions and progression records.
• Support Registry and Operations with attendance and data reports.
• Liaise with Partner University departments on transition activities.

Skills

Administration

Line management

Student support

Regulatory compliance

Education experience

Stakeholder collaboration

Education

Bachelor degree or equivalent

Administration or management training

Higher level safeguarding training

Line management of staff

Job description

Contract Type: Full-time, Fixed Term for 2 years

Location: Brighton, University of Sussex International Study Centre

Salary: up to£28,000 per annum.

To be part of the Student Experience Team and be responsible for coordinating student progression, support and transition activities within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Progression and Transition Coach. You will play a vital role in achieving the delivery of the best possible student experience.

ABOUT THE ROLE

Progression & Transition

• Responsibility for the provision of progression and transition support within the centre and the related administration and secure record-keeping.
• Plan and implement AcademicSuccess tutorials.
• Act as a personal tutor and provide1:1personal development,academicand progressioncounselling to students.
• Collaborate within the ISC network to design and create learning materialsaround study skills, transition and employabilityforAcademicSuccess tutorials.
• Update and maintain the virtual learning environment and embed alternative digital learning technologies into delivery.
• Track VLE analytics and gather data on work completion to identify gaps and actions for students.
• Track student performance,liaisewith the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.
• Collaborate with academic tutors to identify and provide appropriate resources to support student performance.
• Support the Registry and Operations team to deliver interventions in relation to attendanceand ensure that attendance interventions are completed in a timely manner, in accordance with the Attendance Policy and accurately recorded.
• Liaise with the student success tutors to record student data on attendance, engagement, and interventions and monitor to measure impact.
• Monitor, track and provide reports on student destination offers and refer students to the Extended Progression Team for assistance in finding alternative choices where they do not meet their progression requirements.
• Liaise with Partner University departments to create transition activities and opportunities to become members of the University’s community.

• Collaborate with the wider Student Experience Team and Subject Leaders to organise and facilitate progression, enrichment and engagement activity and employability.

Management

• Coordinate and motivate the Progression and TransitionCoach to contribute to ensuring the best possible student outcomes and student experience.
• Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures.
• Facilitate, encourage and support staff to participate in regular personal development activity.
• Recruit new staff as required according to Study Group policies and procedures.
• Contribute to developing, communicating and enacting Study Group’s Student Experience and Progression Strategy and standard operating procedures through the Progression Communities of Practice Meetings.

Quality Assurance

• Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility.
• Contribute to the production of the relevant parts of the Annual Monitoring Report.
• Contribute to governance committees and groups as required.
• Plan, oversee and monitor the implementation of actions from the Centre Action Plans relevant to progression, transition and the Student Experience & Wellbeing Strategy.
• Analyse data and feedback from a wide variety of sources to monitor impact relevant to student progression.

General

• To assistinorganisinganddeliveringstudent induction,transition and enrichment activities.
• To deal with general student queries – face to face, by email and phone.
• To foster productive relationships with internal and external stakeholders.
• Any other duties as required bytheDirector of Campus Operations.

ABOUT YOU

• Bachelor degree (or equivalent experience)
• Administration or management training or qualification
• Higher level safeguarding training
• Line management of staff
• Supporting students in an educational context
• Working to develop, build and maintain the Student Experience
• Working in a regulated environment

ABOUT US

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. We are a trusted international educator to students and more than 50 university partners globally. We deliver high-quality international education solutions that drive success for our partners and students. We are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available.

ORGANISATION COMPLIANCE

For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.

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We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.

We believe that the best person for the job should be selected based on skills and experience alone.

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