Programme Support Officer

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 31,000 - 39,000; Full time

Job summary

A leading health organization in Wales is hiring a Programme Support Officer to drive various health projects and initiatives. You will support the Public health dietetic team, ensuring project excellence and operational success. Ideal candidates should have experience in project management and strong communication skills. The role offers a competitive salary and flexible working options.

Benefits

Extensive training and development opportunities

Paid mandatory training

Qualifications

• Educated to degree level or equivalent demonstrable level of knowledge and experience.
• Working knowledge and application of project management methodologies (e.g., PRINCE 2).
• Experience in using sensitive and confidential data.

Responsibilities

• Organise, create, and maintain all programme and project documentation.
• Analyse data and present findings to empower stakeholders.
• Manage day-to-day tasks and ensure projects stay on track.

Skills

Project and programme management

Data analysis

Verbal and written communication

Organisational skills

Problem-solving

Education

Degree level education or equivalent experience

Tools

Microsoft Office Suite

Project management software (e.g., MS Project)

Job description

Join Our Team as a Programme Support Officer

Are you ready to play a key role in driving the success of supporting Gwent health through various projects & healthy nutrition initiatives to support Early Years Nutrition, improving Women's health & supporting older persons nutrition & much more?

As a Programme Support Officer, you will be an essential member of the Public health dietetic team within ABUHB Family & Therapies Division. This is your chance to contribute to multiple impactful projects in particular our Nutrition Skills for Life education offers and help streamline operations that make a real difference. Such projects can change on a yearly basis and ensuring the smooth running of these projects is essential to the effective coordination of these services.

If you're passionate about making an impact, excited to support a variety of key functions, and thrive in a collaborative environment, this is the role for you. .

Our team is based in Ty Gwent in Cwmbran and supports services across the whole of Gwent.

Main duties of the job

The main duties of the role include:

• Driving Project Excellence: Take charge of organising, creating, and maintaining all programme and project documentation to ensure smooth delivery across the board.
• Supporting Key Decision-Making: Analyse data, generate insightful reports, and present findings that empower stakeholders to make informed decisions.
• Leading Operational Success: Work closely with your team to manage day-to-day tasks, ensuring projects stay on track and objectives are achieved on time. You'll be the go-to person for keeping things running seamlessly.
• Solving Challenges and Innovate: Work autonomously to manage tasks, proactively identify any issues, and alert the team, ensuring projects continue moving forward without disruption.
  
• Financial Support: Assist with financial administration.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

This post is fixed term for 12 months to meet the needs of the service.

Person Specification

Qualifications and Knowledge

• Educated to degree level or equivalent demonstrable level of knowledge and experience.
• Working knowledge and application of project and programme management methodologies (e.g., PRINCE 2).
• Knowledge of databases, governance processes, and key performance indicators (KPIs).
• Experience in using sensitive and confidential data.
• Developed understanding and experience within the NHS/Public sector for 2 years or more.

Experience

• Ability to work autonomously and take responsibility for a wide range of tasks.
• Experience in a wide and in-depth range of administrative and business processes.
• Working knowledge of Microsoft Office applications, for MS Word, Excel, Outlook, PowerPoint and other statistical packages.
• Experience in writing reports based to evidence need, and propose solutions to meet that need
• Experience in partnership working across different organisations.
• Working knowledge of other applications; Microsoft Office Visio, MS Project and collaboration tools for communication such as Teams/SharePoint.
• Experience of establishing and maintaining complex office systems.
• Experience of organising, facilitating and evaluating multi-agency events.
• Experience of building relationships across organisational, professional and geographical boundaries

Skills and Attributes

• Managing and maintaining documentation.
• Minute taking and facilitating of meetings.
• Ability to prioritise workload, meet deadlines, and work under pressure.
• Excellent verbal, written and communication skills, with the ability to present complex information in a format suitable for a range of target audiences.
• Excellent organisational, planning, and analytical skills.
• Self-motivated and proactive.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
• Understanding of health and social care policy context.
• Confident in providing, receiving and dealing with complex, sensitive or confidential information.
  
• Ability to summarise research/documents and extract relevant data/information.

Personal Qualities

• Innovative and solution-oriented, with strong problem-solving skills and the ability to manage uncertainty and work under pressure.
• Excellent communication and presentation skills, effectively engaging with senior managers, clinicians, and diverse stakeholder groups.
• Proven experience in organising, motivating, and working collaboratively with teams outside direct line management. A self-motivated team player with a keen interest in health, social care, and community outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,516 to £38,364 a yearpro rata per annum