Programme Support Administrator

Berry Recruitment; Nursling; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local recruitment agency is seeking a Programme Support Administrator for a role within a local authority in Nursling. You will assist programme managers, manage tenant communications, and handle various administrative tasks. The ideal candidate has at least 2 years of experience in an administration or customer service environment. This role is on a 3-month contract with a pay rate of £14.46 per hour. Immediate start available.

Benefits

Free parking

Early finish on Friday

Full training provided

Friendly office environment

Discounted gym memberships

24 GP medical advice

Discounts on high street stores

Personal support helpline

Qualifications

• Minimum of 2 years working in an administration or customer-focused environment.
• An understanding of the construction/property maintenance industry is desirable.

Responsibilities

• Assist programme managers with their tasks.
• Handle communication with tenants via phone and email.
• Allocate work to trade persons and manage relevant paperwork.
• Update databases and maintain filing systems.

Skills

Customer service skills

Computer literacy

Ability to work under pressure

Confident telephone manner

Job description

Berry Recruitment are looking for a Programme Support Administrator to work for a local authority at the Housing Operations depot in Nursling. This is to work in the Mechanical and Electrical Department.

To start ASAP on a 3‑month contract with likely extension. The working hours are Monday to Thursday 07:30 to 16:15 and 15:15 finish on Fridays. The hourly pay rate is £14.46.

The purpose of this role is to support the programme managers, allocate work to trade staff and speak with tenants.

Key Duties

• Assisting the programme managers
• Deal with incoming/outgoing contact with tenants – telephone/email
• Liaise with trade persons, contractors and materials team
• Allocate work to appropriate trade persons
• Collation and management of all paperwork relating to inspection sheets, service and breakdown reports, training records, attendance sheets, leave cards
• Raising purchase order numbers
• Meeting strict timescales
• Updating spreadsheets/databases and maintaining filing systems

Candidate Requirements

• Minimum of 2 years working in an administration/call centre/customer focused environment
• Having an understanding of the construction/property maintenance industry is desirable
• Excellent customer service skills
• Confident and professional telephone manner
• Computer literate
• Ability to work under pressure and to strict timescales

Company Benefits

• Free parking
• Early finish on Friday
• Full training given
• Friendly office environment
• Discounted gym memberships
• 24 GP medical advice
• Discount on high street stores, dining and family trips
• 24 personal helpline for any support you may need

This is an immediate start for the right candidate so please APPLY NOW or call the Totton office for more details!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.