Programme Support Administrator

Guy's and St Thomas' NHS Foundation Trust; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading NHS organization in London is seeking a Programme Support Administrator to provide vital project support in health innovation initiatives. The role requires excellent organizational skills and experience in administrative support. Ideal candidates will have a diploma or related experience and an ability to thrive in fast-paced environments. The position offers a dynamic work culture and opportunities for professional growth.

Benefits

Health and wellbeing support

Flexible working opportunities

Yoga and social events

Qualifications

• Extensive experience of providing high quality programme or project administrative support.
• Significant experience in high pressure environment with effective prioritization.
• Experience of administrative support to programmes at the academic/health service interface.

Responsibilities

• Provide high quality administrative support to HIN Programmes and staff.
• Provide project updates and reports via Excel.
• Carry out meeting administration including booking rooms and taking minutes.

Skills

Attention to detail

Organizational skills

Problem-solving

Education

Diploma or equivalent experience

Tools

IT systems

Job description

Go back Guy's and St Thomas' NHS Foundation Trust

Programme Support Administrator

The closing date is 30 November 2025

Are you passionate about innovation, project management, addressing inequalities and leading changes to improve health and care outcomes?

The Health Innovation Network (HIN) South London supports the spread and adoption of innovation in health and social care. It is an award‑winning organisation and a vibrant and exciting place to work. We are hosted by Guy's and St Thomas's NHS Foundation Trust, so staff enjoy the benefits of being part of the NHS family. Our new office is based near London Bridge/Bermondey/Tower Bridge stations, and we offer great health and wellbeing support including yoga, a book club, lunchtime walks, and regular social events. Our HIN Academy provides fantastic training to upskill staff to work collaboratively across the system. We also offer regular opportunities for staff to work from home.

The Programme Support Administrator (PSA) posts will form a cohort of project support professionals to work on some of HIN's priority projects, including digital transformation, cardiovascular, innovators support and DigitalHealth.London. These post holders are expected to engage in training and development opportunities such as our "HIN Academy" to help them develop the skills and know‑how for their careers to progress in project management and/or healthcare. Previous post holders have been successful in developing their careers and many have successfully progressed to senior roles in HIN and elsewhere.

Main duties of the job

We are looking for someone who can provide:

• High quality administrative support to HIN Programmes, Programme Teams, Programme Directors, Project Managers, Clinical Directors and other staff.
• Provide project updates and reports via Excel and any other tracking systems as required.
• Carry out meeting administration - including booking rooms, equipment and taking minutes.
• Communicate with internal and external stakeholders regarding arrangements for meetings.
• Support other strands of the Programme of work as and when required.

About us

About the Health Innovation Network? The Health Innovation Network (HIN) South London is one of 15 regional networks established by NHS England in 2013 to accelerate the spread and adoption of healthcare innovation, improve outcomes, and drive economic growth. HIN connects academics, NHS providers and commissioners, local authorities, patients, and industry to deliver evidence‑based improvements across large populations. Acting as a catalyst for change, HIN transforms care in diabetes, cardiometabolic disease, mental health, community and social care, and promotes digital health adoption. It also supports education and helps realise the NHS's value as an economic asset by working with innovators and companies to unlock commercial potential. HIN's adaptable working approach enables flexibility across evolving project portfolios, allowing staff to expand their skills and contribute to a wide range of health and care innovations.

Our Values Brave - We encourage our teams and others to be brave with their ideas and support them to try new things. Kind - We care about each other, the people we work with and about the health and wellbeing of South Londoners. Open - We're open about what we do, and we share what we learn. Different - We think differently, and we are strong because of our diverse background, talents, and experiences. Together - We build communities and networks, we collaborate, and we connect.

Job responsibilities

Please see attached JD and Person Specification for full information.

Please explain in your supporting statement what appeals to you about a project role at the Health Innovation Network and what value you would bring to supporting the spread and adoption of innovation in the NHS.

You will be longlisted/shortlisted based on your response to the above question and how you are meeting the essential criteria for this role. Those successful candidates will be invited to a round of online aptitude tests. The best candidates from the online tests will then be invited to the interview and assessment centre the week commencing 5th January 2026.

We are committed to Equality, Diversity and Inclusion and ensure we have a diverse panel for all our recruitment.

All available information regarding this role is included here. Due to the high volume of interest, we are unable to respond to individual enquiries about any further information.

Person Specification

Qualifications

• Diploma (or working towards) or relevant equivalent experience and/or training.

Experience

• Extensive experience of providing high quality programme or project administrative support or office administration
• Significant experience of working in high pressure environment showing effective prioritisation and co‑ordination of a varied workload under pressure and to deadlines
• Experience of administrative support to programmes or projects at the academic/health service interface

Skills and Knowledge

• Knowledge of administrative procedures including IT systems
• Highly organised with excellent attention to detail.
• Able to analyse problems and work around obstacles, offering a range of appropriate solutions.
• Prior experience of basic online research and experience organising and collating a range of information from different sources in a logical, structured manner.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Guy's and St Thomas' NHS Foundation Trust