Programme Manager in Reading

Energy Jobline CVL; Reading; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Car allowance

Annual leave 26 days (30 with service)

Pension scheme

Performance-related pay

Health and wellbeing benefits

Job summary

Thames Water is seeking a Digital Programme Manager to lead major digital and business change programmes. You will define scope, plans and budgets, working with senior executives to set objectives and benefits. The role requires strong governance, risk management and cross‑functional leadership across internal and external delivery teams.

Base location is hybrid in Reading, with a 36‑hour work week. The candidate should bring cyber security programme experience and proven ability to manage

Qualifications

• Experience delivering cyber security programmes or major projects in a large enterprise.
• Ability to translate cyber risks into business impacts and priorities.
• Experience with governance, audits, and assurance activities.

Responsibilities

• Lead and manage delivery of significant Digital and business change programmes across Thames Water.
• Define programme scope, delivery plans, budgets, milestones, resources and outcomes.
• Work with Executive Directors to set objectives, benefits and delivery expectations.
• Establish governance covering cost, schedule, dependencies, risks and decisions.

Skills

Cyber security governance

Stakeholder management

Governance & assurance

Regulatory compliance

RFI/RFQ processes

Education

Degree in IT/Digital or related

PRINCE2 Practitioner

Tools

PRINCE2 Practitioner

Job description

What you’ll be doing as a Digital Programme Manager

• Lead and manage the delivery of significant Digital and business change programmes and/or portfolios of projects across Thames Water.
• Define and baseline programme scope, delivery plans, budgets, milestones, resources, dependencies, and business outcomes.
• Work closely with senior stakeholders, including Executive Director level, to establish clear programme objectives, benefits, priorities and delivery expectations.
• Establish and manage effective programme governance structures covering cost, schedule, resources, RAID, dependencies, risks, issues, and decision-making.
• Lead programme delivery teams and coordinate internal and external resources to ensure successful delivery of programme objectives.
• Identify, assess, manage, and mitigate programme risks, assumptions, issues, and dependencies, escalating matters appropriately to senior leadership.
• Manage programme budgets of up to £10m per annum, ensuring effective financial control, forecasting, reporting, cost management, and delivery within agreed tolerances.
• Manage programme change across scope, time, cost, resources, and quality, ensuring appropriate governance and escalation where required.
• Coordinate technology solution assessments where required, ensuring proposed solutions align with business outcomes, technology strategy, architecture, security, and operational requirements.
• Oversee and support commercial and procurement activities, including RFI and RFQ processes, supplier selection, contract negotiations, and commercial governance.
• Manage supplier relationships across the full delivery lifecycle, ensuring suppliers deliver against agreed expectations for time, cost, quality and performance.
• Identify and forecast programme resource requirements, including internal Digital resources and external delivery partners.
• Provide clear and timely programme reporting to senior leadership, including progress, financial performance, risks, issues, dependencies, benefits, and key decisions.
• Build and maintain strong relationships with business and technology stakeholders, ensuring effective communication, engagement and alignment throughout programme delivery.

Base location – Hybrid - Reading (STW) - RG2 0RP

Working pattern – 36 hours Monday to Friday.

What you should bring to the role

• Experience delivering complex Cyber Security programmes or major projects within a large enterprise environment.
• Strong understanding of cyber risk management and the ability to translate technical cyber risks into business impacts, priorities and decisions.
• Experience working with Cyber Security teams across areas such as & Access Management, Infrastructure Security, Security Operations, Vulnerability Management and Data Protection.
• Understanding of recognised cyber frameworks and standards such as NIS Regulations, CAF (Cyber Assessment Framework), CIS Controls, ISO 27001 and NIST Cybersecurity Framework.
• Experience managing cyber transformation initiatives involving multiple technology and business stakeholders.
• Ability to oversee programmes with significant regulatory, compliance and operational resilience requirements.
• Experience managing third-party suppliers and security partners to deliver cyber outcomes and remediation activities.
• Strong understanding of governance, audit and assurance processes, including managing actions arising from internal audits, external audits and regulatory reviews.
• Strong cyber stakeholder management.

Technical experience and skills

• Strong understanding of Digital and IT programme delivery within complex enterprise environments.
• Experience working with Agile, Product Management, Waterfall, or hybrid delivery methodologies.
• Practical experience of programme governance, RAID management, dependency management, change control and delivery assurance.
• Experience coordinating technology solution assessments and working with technical architecture, engineering, security, service operations, and product teams.
• Strong understanding of financial management across Digital and technology programmes, including budgets, forecasts, costs, and financial reporting.
• Experience managing third-party technology suppliers across programme delivery lifecycles.
• Understanding of commercial and procurement processes, including RFI, RFQ, contract negotiation, and supplier performance management.
• Experience working with Digital PMO and Finance functions to ensure effective programme governance and financial control.
• Ability to manage complex programme dependencies across business, technology, operational, and supplier environments.
• Experience developing delivery capability through coaching, mentoring, recruitment, insourcing and skills development.

Desirable qualifications and experience

• Experience working within utilities, public sector, regulated industries or other complex operational environments.
• Degree qualified in Information Technology, Digital, Business or a related discipline, or equivalent professional experience.
• Experience delivering large-scale Cyber transformation programmes within complex or regulated organisations.
• Experience working within matrix organisations involving multiple business and technology functions.
• Experience managing Cyber programmes involving significant organisational, technology and business change.

Desirable technical skills and qualifications

• PRINCE2 Practitioner or equivalent programme/project management qualification.
• Strong understanding of modern Digital and technology delivery practices and transformation approaches.

What’s in it for you?

• Competitive salary up to £95,000 per annum, depending on experience.
• £5,800 Car Allowance.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.