Programme Manager (Aerospace Manufacturing)

Evoke Staffing Ltd; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A dynamic staffing agency in the United Kingdom seeks a Programme Manager to lead customer operations and foster relationships in the aerospace sector. This role requires expertise in project management, excellent communication skills, and proficiency in CRM and ERP systems. Benefits include extensive annual leave, pension contributions, and opportunities for remote work. Join a team that values integrity and innovation.

Benefits

187.50 hours of Annual Leave Excluding Bank Holidays

Contributory Pension 9%

4 x Salary Life Assurance

Employee Assistance Program

Cashback on Health Plan

Free Car Parking

Cycle to Work Scheme

On-Site Canteen

Birthday Canteen Vouchers

Occupational Health

Qualifications

• Experience in project management within the Aerospace Industry.
• Experience in trade compliance sales (Export Control).

Responsibilities

• Act as the primary point of contact for customer operational relationships.
• Lead a customer-focused team delivering exceptional service.
• Manage all operational and financial aspects of assigned accounts.
• Utilise standardised tools for reports on customer statuses.

Skills

Project management experience in Aerospace

Strong communication skills

Problem-solving skills

Proficiency in CRM and ERP systems

Tools

CRM software

ERP software

Office software tools

Job description

Programme Manager Opportunity Join Our Client s Team!

Are you a strategic leader with a passion for customer success and operational excellence? Our client is seeking a Programme Manager to take ownership of a particular key customer account, driving growth, profitability, and fostering strong relationships within the aerospace industry.

Responsibilities

• Act as the primary point of contact for customer operational relationships, ensuring satisfaction and resolving issues promptly.
• Lead a customer-focused team with clarity and compassion, delivering exceptional service and driving both short-term wins and long-term growth opportunities.
• Manage all operational and financial aspects of assigned accounts, including costs, pricing, profitability, and working capital.
• Utilise standardised tools and processes to provide regular reports to the management team on customer and account statuses.
• Provide accurate financial forecasting for revenue, order intake, and order book to support strategic planning.
• Contribute to monthly SIOP meetings and the annual strategic/budget planning process.
• Maintain and execute customer contracts (MSA, MEPA) diligently, mitigating risks and fostering trust.
• Drive continuous improvement by deepening your understanding of the customer, industry trends, and our client s capabilities to deliver sustainable value.
• Conduct regular customer meetings, including quarterly business reviews, ensuring alignment and open communication.
• Collaborate across internal teams to meet KPIs and ensure exceptional operational execution.
• Utilise CRM and ERP systems to maintain accurate data and support decision-making.

Qualifications

• Experience in project management within the Aerospace Industry.
• Experience in trade compliance sales (Export Control).
• Strong communication and problem‑solving skills.
• Proficiency in CRM, ERP, and office software tools.

Desirable

Aerospace experience, trade compliance knowledge, and familiarity with SIOP/MRP processes.

Benefits

• 187.50 hours of Annual Leave Excluding Bank Holidays
• Contributory Pension 9%
• 4 x Salary Life Assurance
• Employee Assistance Program
• Cashback on Health Plan
• Free Car Parking
• Cycle to Work Scheme
• On-Site Canteen
• Birthday Canteen Vouchers
• Occupational Health

Location

Newport (with some remote work and travel opportunities)

Working Hours

Mon - Thursday 08.00 - 16.30, Friday 07.00 am - 12.30 pm

Why Join Our Client? Be part of a team that values integrity, innovation, and growth.

Apply today and take the next step in your career!