Programme Manager

Boots; Nottingham; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption‑

Leaving and other benefits

Job summary

Boots is seeking a Programme Manager for the Store Development team to lead strategic and tactical programmes across our store estate, driving improvements in Beauty, General Merchandising, and cross-format initiatives to enhance the customer experience.

You will lead cross-functional teams, ensure effective governance, and manage multiple projects while coaching a direct report where applicable. Boots supports career development and continuous improvement across the business.

Qualifications

• Proven experience in programme management, ideally within retail or beauty sectors.
• Strong leadership and cross-functional collaboration skills.
• Excellent stakeholder management and communication abilities.
• Ability to manage multiple projects simultaneously while delivering.
• Coaching and development of direct reports where applicable.

Responsibilities

• Lead cross-functional teams to deliver in-store execution across categories such as Premium Beauty and Electrical Beauty.
• Manage the delivery of macro store format programmes that enhance customer perception.
• Blend commercial opportunities with operational excellence to achieve optimal execution.
• Oversee multiple overlapping projects while managing competing stakeholder priorities.
• Line manage and support the development of a direct report, providing coaching and growth opportunities.
• Maintain governance visibility on project progress and issues, ensuring timely communication.
• Foster strong relationships with senior stakeholders across functions and industries.
• Demonstrate strong leadership to motivate diverse teams.
• Excel in stakeholder management and clear communication.
• Handle multiple projects with focus on delivery.
• Experience in store-related projects or initiatives.
• Familiarity with governance reporting and mitigation plans.
• Continuous improvement mindset and proactive problem-solving.

Skills

Programme management

Cross-functional leadership

Stakeholder management

Leadership

Communication

Problem-solving

Delivery focus

Job description

Responsibilities & Qualifications

• Lead cross-functional teams to deliver in-store execution across categories such as Premium Beauty and Electrical Beauty.


• Manage the delivery of macro store format programmes that enhance customer perception.


• Blend commercial opportunities with operational excellence to achieve optimal execution.


• Oversee multiple overlapping projects while managing competing stakeholder priorities.


• Line manage and support the development of a direct report, providing coaching, performance feedback and growth opportunities to build capability and ensure successful programme delivery.


• Maintain governance visibility on project progress and issues, ensuring timely communication.


• Foster strong relationships with senior stakeholders across various functions. Proven experience in programme management, ideally within the retail or beauty sectors.


• Strong leadership skills with the ability to motivate diverse cross-functional teams.


• Excellent stakeholder management and communication skills.


• Ability to manage multiple projects simultaneously while maintaining focus on delivery.


• Experience in managing store-related projects or initiatives.


• Familiarity with governance reporting and mitigation plans.


• A continuous improvement mindset and a proactive approach to problem-solving.

As a Programme Manager at Boots, you will play a pivotal role in the Store Development team, leading the delivery of key strategic and tactical programmes across our store estate. Your focus will be on enhancing customer experience through effective management of Beauty, General Merchandising, and cross-format initiatives. By driving cross-functional teams, you will ensure that projects are executed flawlessly, keeping customer satisfaction at the forefront of all activities. At Boots, your career growth is a priority. As a Programme Manager, you will have the opportunity to develop your skills in a dynamic environment, with pathways to advance into senior leadership roles within the Store Development team or other areas of the business. With our commitment to continuous improvement and professional development, you will be supported in your journey to make a significant impact on our customers and the company.

Rewards designed for you

• Boots Retirement Savings Plan


• Discretionary annual bonus


• Generous employee discounts


• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child


• Including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.


• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday.

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

Where a role is advertised as full-time, we are open to discussing part-time and job share options.

Hours per week 37.5

Latitude,longitude 1 52.927182,-1.183948

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

We hope to hear from you soon. Be brilliant with Boots.