Programme Manager

NFP PEOPLE; City Of London; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading nonprofit organization is seeking an experienced Programme Manager to oversee innovative rehabilitation initiatives supporting individuals leaving prison. This hybrid role involves coordinating delivery across various platforms and requires strong organizational skills, driving license, and empathy. With a focus on meaningful work, this is an opportunity to make a significant impact in the community.

Benefits

Hybrid working with flexibility

Training and professional development

Supportive team environment

Qualifications

• Experience coordinating or delivering programmes in relevant environments.
• Strong organizational and project coordination capabilities.
• Ability to build relationships with diverse partners.

Responsibilities

• Support delivery of programmes across prisons and community.
• Coordinate logistics, partner relationships, and reporting.
• Monitor programme performance and support improvements.

Skills

Programme coordination

Organizational skills

Good communication

Data literacy

Empathy and non-judgment

Job description

Programme Manager

We are seeking an experienced Programme Manager to oversee the delivery of two innovative rehabilitation and employment initiatives supporting people leaving prison into meaningful, sustainable work.

Position: Programme Manager
Location: Hybrid. Ideally based in or around Birmingham, but applicants based in London will also be considered
Salary: £38,000 to £42,000
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 28th November 2025

About the Role

This is a hands‑on delivery and coordination role working across the organisation’s two flagship programmes, Inside Job and Choirs Beating Time. You will ensure high quality and consistent delivery across prisons and in the community, supporting people with convictions into employment and purposeful lives.

The role is hybrid, with time split between home working, our Birmingham or London office, and planned visits to prisons and partners. Travel expenses are covered and visits are scheduled in advance. You must hold a full driving licence and have access to a car.

Working closely with the CEO and COO, you will coordinate delivery activity, support Community Consultants, maintain strong relationships with prisons and partners, and use data and insight to help improve outcomes. If you have experience in programme coordination, employability, rehabilitation or community services and want to work in a mission‑driven environment, this could be a great fit.

Key Responsibilities

• Support the successful delivery of Inside Job and Choirs Beating Time across prisons and in the community
• Coordinate delivery activity, logistics, partner relationships and reporting
• Maintain positive working relationships with prisons, probation services, employers and community partners
• Support Community Consultants with resources, scheduling, communication and problem solving
• Monitor programme performance, gather data and help translate insights into improvements
• Work with the CEO and COO on planning, scheduling and programme development
• Represent the organisation at meetings, events or partner visits when required

About You

You will be proactive, organised and confident working with a wide range of people and partners. You do not need to have worked in a prison setting before. Training and guidance will be provided and the organisation will support you through the Ministry of Justice security vetting process.

Essential Skills and Experience

• Experience coordinating or delivering programmes within justice, employability, rehabilitation, community, homelessness, youth or similar environments
• Strong organisational and project coordination skills
• Good communicator able to build relationships with a range of partners and stakeholders
• Data literate with the ability to track progress and update reports
• Empathetic, non‑judgemental and comfortable working with people with convictions
• Full driving licence and access to a car for prison visits

Desirable

• Experience supporting or managing staff or volunteers
• Experience working within prisons, probation or other regulated environments
• Experience in employment support, coaching or case management

About the Programmes

Inside Job is the UK’s first peer‑led employment initiative supporting people leaving prison into sustainable work. It empowers people with lived experience to support others, improving confidence and reducing reoffending.

Choirs Beating Time uses music to build confidence, communication and connection both in prison and in the community, helping people develop skills and a renewed sense of purpose.

What We Offer

• Hybrid working with flexibility between home, office and planned prison visits
• Training, professional development and sector networking opportunities
• Supportive team environment with a strong mission and values
• The chance to shape and grow two high impact programmes
• Other roles you may have experience of could include: Programme Coordinator, Operations Coordinator, Employment Coach, Caseworker, Rehabilitation Worker or Project Manager.