Programme Manager

Provide CIC; Catterick Garrison; On-site; GBP 60,000 - 90,000; Full time

Job summary

Provide CIC, a community interest company delivering health and social care services, is seeking a Programme Manager to lead transformation of the Health Directorate portfolio and remodel service delivery to meet diverse needs. You will apply robust project, change and financial management to deliver on time and within budget, while ensuring stakeholder engagement and delivery of high-quality outputs.

The role covers governance, risk, staff management and delivery of efficiency programmes across

Qualifications

• Evidence of previous large-scale programme management.
• Ability to drive results and access to transport.
• Comfortable working across the country.

Responsibilities

• Lead development and delivery of project plans, identify risks and dependencies, and make decisions in the project’s best interest.
• Manage day-to-day activities and deliver a range of business initiatives and projects.
• Monitor progress against deliverables and ensure quality, on time and within budget.
• Line manage staff and oversee delivery of efficiency programmes.

Skills

Project management

Stakeholder management

Risk management

Budget management

People leadership

Job description

The Programme Manager will deliver the transformation of the Health Directorate portfolio and support teams to deliver a remodelled service recognising the differing needs.

Effective project and change management expertise will be required to ensure transformation of services to improve access to services for service users, relatives, and carers. The post holder will set and deploy standards for the delivery of services ensuring that programmes and projects are working towards successful outcomes that are delivered on time and within budget, using best practice methods and high-quality outputs.

Main duties of the job

Project Management

• Lead the development and delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.

Operational

• To be responsible for the delivery of day-to-day activities and projects.
• To manage and drive delivery of a range of business initiatives and projects.
• To monitor, interpret and quality assure progress against deliverables

Financial and Physical Resources

• Accountable for managing budgets associated resources and compliance with standing financial instructions and schemes of delegation.
• Develop and take responsibility for delivering of assigned efficiency programmes.

Staff Management

• Line management of employees within portfolio

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed job description and main responsibilities

Project Management

• Lead the development and delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
• Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms.
• Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
• Ensure the flexibility of the project if required to meet conflicting/changing requirements.
• Be responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner and take accurate notes and action points to record the meeting where required.
• Demonstrate effective stakeholder management across different departments and organisations at all levels.
• Consider the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business. Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within the wider NHS as required.
• Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of the organisation.

Operational

• To be responsible for the delivery of day-to-day activities and projects.
• To manage and drive delivery of a range of business initiatives and projects.
• To monitor, interpret and quality assure progress against deliverables
• Adopt a pro-active approach to risk management including the systematic identification, assessment, and management of risk.
• Develop, plan and organise efficiency schemes and deliver pathway changes and savings associated with them.
• Manage change effectively and creatively, respond to complex and changing situations by use of creative problem solving and bring new thinking, delivery mechanisms and solutions to the organisations.

Financial and Physical Resources

• Identify products, equipment, services, and facilities for assigned activities, achieving stakeholder buy in as required. Placing order and signing invoices, keeping mindful of budget limitations.
• Develop transformation models that ensure value for money and are based on best practice and promote excellence.
• Accountable for managing budgets associated resources and compliance with standing financial instructions and schemes of delegation.
• Develop and take responsibility for delivering of assigned efficiency programmes.

Staff Management

• Line management of employees within portfolio
• Responsible for recruitment when appropriate.
• Responsible for undertaking appraisal and personal development including progressing any disciplinary or capability issues.
• Forge close positive working relationships
• Support, motivate and develop people within the teams.
• Manage third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.

Person specification

• evidence of previous large scale programme management
• ability to drive and access to transport
• Comfortable working across the country

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [e-mail].

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Provide has a legal duty to be up to date with the national 'Equality Act' and must provide appropriate medical or other reasonable adjustments where needed and applicable if it appears to be reasonable to do so.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.