Programme Improvement Manager (Interim)

Amber Employment Services Ltd; Addlestone; Hybrid; GBP 46,125 - 64,575; Full time

Job summary

A public sector support organisation is seeking an individual for a short-term assignment aimed at improving key correspondence processes. The role involves analysing existing workflows, recommending practical improvements, and implementing effective structures. Candidates should have experience in programme or project roles, with a strong focus on efficiency. This hands-on position requires a proactive approach and offers a hybrid working model, with in-office and remote collaboration. Immediate availability is preferred.

Qualifications

• Experience in programme, project, or business improvement roles.
• Ability to review and improve end-to-end processes.
• Skill in creating structure in evolving environments.

Responsibilities

• Analyse existing processes and identify inefficiencies.
• Map workflows and clarify current operational methods.
• Recommend practical improvements for immediate implementation.
• Support teams in initiating key improvements.
• Introduce effective structures like plans and documentation.

Skills

Programme improvement

Process analysis

Work structure creation

Independent working

Job description

We’re supporting a public sector organisation with a short-term assignment focused on improving how key correspondence processes operate across a portfolio of work.

This is not a traditional programme delivery role. Instead, you’ll take a step back, review how things are currently working, and help shape practical improvements that can be implemented quickly and effectively.

The Opportunity

You’ll be working across a range of workstreams, reviewing and refining end-to-end correspondence processes - including areas such as ministerial, parliamentary, and statutory communications.

Alongside this, there is a strong focus on bringing greater structure and consistency to how programmes are set up and managed, including documentation, planning, and ways of working.

Working closely with internal teams, you will:

• Analyse existing processes and identify inefficiencies
• Map workflows and bring clarity to current ways of working
• Recommend practical, achievable improvements
• Support teams in getting initiatives up and running
• Introduce simple, effective structures (e.g. plans, documentation, milestones)

This is a hands‑on role suited to someone who enjoys bringing order to complexity and making things work better.

About You

You’re likely to have experience in:

• Programme, project, or business improvement roles
• Reviewing and improving end‑to‑end processes
• Creating structure in environments where things are still evolving
• Working independently and building credibility quickly

You don’t need prior knowledge of the subject matter – the focus is on how you approach problems and drive improvement.

Experience within the public sector or government environments would be helpful, but not essential.

Additional Information

• This is a temporary PAYE assignment only (no limited company or umbrella arrangements available)
• Initial duration of 6 months, with potential for extension
• Hybrid working: 3 days onsite, 2 remote
• Immediate or short‑notice availability preferred

Why This Role?

This is an opportunity to step into a programme environment, quickly understand what’s needed, and make a tangible difference by improving how work is structured, managed, and delivered.