programme facilitator

Ministry of Justice; Swansea; On-site; GBP 30,000 - 40,000; Full time

Job summary

A governmental agency in the UK is looking for a Programme Facilitator in the Probation Service to help individuals on probation make positive life changes. The role focuses on delivering structured interventions, ensuring participant safety, and monitoring progress. Candidates should possess strong literacy skills, the ability to manage challenging behaviors, and a commitment to equality. Experience in understanding the criminal justice system is essential. This position offers opportunities for professional development and teamwork within a supportive environment.

Qualifications

• High-level literacy for reporting and correspondence.
• Experience with challenging behavior from diverse individuals.
• Awareness of safeguarding principles within the criminal justice system.

Responsibilities

• Plan and deliver interventions to individuals on probation.
• Develop a safe working environment for varied learning needs.
• Monitor and manage risks during interventions.

Skills

High-level literacy skills

Proficient spoken English

Experience of dealing with challenging behavior

Collaborative teamwork

Understanding of criminal justice system

Assessing and analyzing information

Commitment to equality and diversity

Use of IT software applications

Planning and prioritizing effectively

Tools

Microsoft Office

Job description

Programme Facilitator – Probation Service

Are you passionate about rehabilitation? If you can help people make meaningful and sustained changes in their lives, consider a career as a Programme Facilitator in the Probation Service. The role aims to reduce re‑offending, protect the public and support individuals in building constructive lives through evidence‑based programmes and structured interventions. You will work across a large regional area, travelling as required, and will not have line management responsibilities.

Key Responsibilities

• Plan and deliver interventions in groups or on an individual basis to people on probation.
• Develop and maintain a therapeutic, safe working environment in line with operational manuals, accommodating different learning styles and abilities.
• Adhere to statutory safeguarding responsibilities (Children and Adult) and multi‑agency public protection policies to manage risks.
• Manage group dynamics and complex needs, ensuring effective targeting and achievement of learning outcomes.
• Monitor suitability, risk, safety and wellbeing throughout the intervention and make evidence‑based recommendations.
• Record all relevant data accurately and in a timely fashion to meet quality assurance requirements.
• Provide timely communication and analysis of individuals’ progress to Probation Practitioners and other stakeholders (Courts, CJ agencies, etc.).
• Deliver workshops and briefings to Probation staff and external stakeholders on intervention content and purpose.
• Model pro‑social behaviour and challenge anti‑social attitudes.
• Participate in video monitoring feedback sessions to review practice, meet audit standards and undertake professional development.
• Adhere to all policies regarding sensitive/confidential information and demonstrate commitment to equality and inclusion.

Required Competencies and Experience

• Evidence of high‑level literacy skills for reading, interpreting policies, and writing reports and correspondence.
• Proficient spoken English (Welsh where specified in Wales).
• Experience of dealing with challenging behaviour from individuals with diverse social/personal difficulties.
• Experience of working collaboratively and maintaining effective team relationships.
• Awareness and some understanding of the criminal justice system, safeguarding principles and sentences for people on probation.
• Experience of assessing and analysing information from multiple sources to support decision‑making.
• Commitment to promoting equality and valuing diversity.
• Experience of using IT software applications such as Microsoft Office.
• Implementation of new learning to improve performance.
• Planning and prioritising tasks effectively in response to changing demands.

Professional Development

• Complete programme‑specific training for each intervention (1 week per programme).
• Pass an Assessment Centre prior to training.
• Attain accreditation as an Accredited Programme Facilitator.

Competency Areas

• Communicating and Influencing
• Managing a Quality Service
• Developing Self and Others
• Working Together