Programme Delivery Coordinator

National Physical Laboratory; Teddington; On-site; GBP 30,000 - 40,000; Full time

Job summary

National Physical Laboratory is seeking a Programme Delivery Coordinator in the UK to provide essential programme support and stakeholder engagement across the Time & Frequency department. You will coordinate governance activities, maintain documentation, and assist with reporting and dashboards to enable timely delivery of critical timing infrastructure projects.

The role requires a proactive, organised professional with experience supporting projects or programmes, and the ability to build

Qualifications

• Experience supporting projects or programmes through placements or similar delivery environment.
• A genuine interest in developing a career in project or programme management.
• A proactive, solutions-focused approach with ability to chase outstanding deliverables.
• Ability to build positive relationships with stakeholders and communicate effectively.
• Strong organisational skills to track actions and ensure tasks are completed.

Responsibilities

• Coordinate and support programme meetings and governance activities with scheduling, agendas, papers, and action logs.
• Provide administrative support to programme delivery processes and minutes; follow up actions with stakeholders.
• Maintain programme documentation repositories (SharePoint, templates, trackers).
• Support project managers with reporting and delivery activities, including RAID logs and dashboards.
• Draft routine correspondence and coordinate reporting cycles to aid communication across the programme.
• Act as central coordination point for the project management team and identify process improvements.

Skills

Programme support

Stakeholder engagement

Organisational skills

Communication

Tools

Microsoft 365

Azure DevOps

Trello

Job description

About the Role

Our world-leading Time & Frequency department is seeking a Programme Delivery Coordinator with proven expertise in programme support and stakeholder engagement.

This is an exceptional opportunity to join the global authority in precision timing at a defining moment for UK digital infrastructure.

Backed by a government investment of £180 million in the National Timing Centre (NTC) programme, we are developing a world-first resilient time distribution capability that will provide industry with a robust complement to satellite systems (such as GPS) – which are increasingly vulnerable to disruption from solar storms, jamming and spoofing. This will underpin essential services, including

• Telecommunications,
• Online banking,
• Emergency response,
• Transport networks, and
• Wider digital and data-driven operations.

Together, these services form the backbone of modern society—and your leadership will help ensure they remain secure, reliable and robust even if global navigation satellite systems fail.

Key Responsibilities:

• Coordinate and support programme meetings and governance activities, including scheduling meetings, preparing agendas, distributing papers, and maintaining action logs.

• Provide administrative support to programme delivery processes by taking accurate meeting minutes, tracking actions, and following up with stakeholders to support timely completion of agreed activities.

• Maintain programme documentation and information repositories, ensuring SharePoint sites, shared drives, templates, trackers and records remain accurate, organised and up to date.

• Support project managers with reporting and delivery activities, including updating RAID logs, collating information, and preparing reports and dashboards for review.

• Contribute to effective communication across the programme by drafting routine correspondence, coordinating reporting cycles, and helping to onboard new team members.

• Act as a central coordination point for the project management team, identifying administrative priorities, supporting day-to-day delivery activities, and contributing ideas to improve processes and ways of working.

About You

To be successful in this role, you will have the following skills, experience, and qualifications:

Essential:

• Experience supporting projects or programmes through a placement, voluntary position, administrative role or similar delivery environment.

• A genuine interest in developing a career in project or programme management, supported by an understanding of project management principles gained through formal learning, self-directed development or practical experience.

• A proactive, solutions-focused approach, with the confidence to follow up on actions, chase outstanding deliverables and help keep activities on track.

• Ability to build and maintain positive working relationships with a range of stakeholders, providing responsive support, following up on actions and helping to ensure effective communication across the programme.

• Strong organizational skills, with the ability to identify gaps, track outstanding actions and ensure tasks are completed accurately.

Technical skills:

• Proficiency in Microsoft 365 applications

• Experience using project collaboration or task management tools (such as Azure DevOps, Trello or similar)

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that nationality, residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process. To work at NPL, you will need to obtain BPSS security clearance.

However, to work in this role in the Time and Frequency department, you will need to have an SC clearance with no restrictions, or you must have the ability to obtain an SC clearance.

Please note:Applications will be reviewed, and interviews conducted throughout the duration of this advert therefore we may at any time bring the closing date forward.We encourage all interested applicants to apply as soon as practical.

About Us

The National Physical Laboratory (NPL) is a world-leading centre of excellence that provides cutting-edge measurement science, engineering and technology to underpin prosperity and quality of life in the UK. Find out more about what it is like working here - The measure of us - Overview

NPL and DSIT have strong commitments to diversity and equality of opportunity, and welcome applications from candidates irrespective of their background, gender, race, sexual orientation, religion, or age, providing they meet the required criteria. Applications from women, disabled and black, Asian and minority ethnic candidates in particular are encouraged. All disabled candidates (as defined by the Equality Act 2010) who satisfy the minimum criteria for the role will be guaranteed an interview under the Disability Confident Scheme.

At NPL, we believe our success is a result of the diversity and talent of our people. We strive to nurture and respect individuals to ensure everyone feels valued by treating everyone on the basis of their own individual merits and abilities regardless of their own or perceived identity, as part of our commitment to diversity & inclusion, we ensure we’re creating an environment where all our colleagues feel supported and welcome. More about this on our Diversity & Inclusion page.

We are committed to the health and well-being of our employees. Flexible working and social activities are embedded in our culture to create a positive work-life balance, along with a broad range of rewards, benefits and recognition. Our values are at the heart of what we do, and they shape the way we interact, develop our people and celebrate success. To ensure everyone has an equal chance, we’re always willing to make reasonable adjustments to the recruitment process. If you would like to discuss, please contact us.