Programme Co-Ordinator (Band 4)

www.healthjobsuk.com - jobboard; Skipton; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare provider in Skipton seeks a Programme Co-Ordinator to support the Active Together Programme for cancer patients. Responsibilities include administrative support, data collection, and liaising with various stakeholders. Ideal candidates will have relevant qualifications in Business Administration, experience in a healthcare setting, and strong communication skills. The role offers a salary between £27,485 and £30,162 annually with benefits including a Cycle to Work scheme and an Employee Assistance Programme.

Benefits

Cycle to Work

Travel Scheme

Childcare Vouchers

Onsite Nursery

Buying and Selling Annual Leave

Car Leasing

Employee Assistance Programme

Employee Health and Wellbeing

Extensive Reward Scheme

Counselling Service

Qualifications

• Experience of providing high quality administrative and secretarial support.
• Previous experience of interaction with patients and their representatives.
• Experience of project management/service improvement.

Responsibilities

• Support the Therapy manager in developing and delivering the service.
• Ensure the smooth running of the appointment system.
• Collect and report data for the Active Together programme.

Skills

High quality administrative support

Communication skills

Project management

Organisational skills

IT skills (Microsoft Office)

Education

Relevant qualification in Business Administration (NVQ3 or equivalent)

ECDL/OCR certification in IT systems

Job description

Employer Airedale NHS Foundation Trust Employer type NHS Site Airedale NHS Foundation Trust, Skipton Hospital, Keighley road, Skipton, North Yorkshire, BD23 2RJ Town Skipton Salary £27,485 - £30,162 per annum Salary period Yearly Closing 14/12/2025 23:59

Programme Co-Ordinator (Band 4)

NHS AfC: Band 4

Be part of our future landscape

At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.

We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.

These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state‑of‑the‑art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future – a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust.

Please read the attached AI statement prior to submitting any application

Job overview

This is a very exciting opportunity for an experienced Programme Co‑ordinator to support the development, implementation, continuous monitoring and improvement of the Active Together Programme.

Airedale NHS Foundation Trust are working collaboratively with Yorkshire Cancer Research and Sheffield Hallam University to implement the Active Together model to individuals diagnosed with cancer across Airedale, Wharfedale and Craven.

The Active Together programme will run alongside the existing diagnostic and treatment pathways to ensure patients are optimally prepared for treatment and beyond. It aims to maximise resilience to treatment, improve longer term health, minimise side effects and empower patients to be partners in their healthcare. Patients will receive individual assessments and be triaged into a support pathway suitable to their needs.

We are a small and friendly team based at Skipton Hospital which includes Physiotherapists, a Dietitian, and a Psychologist.

Please note this advert might close early due to a high number of applicants.

Main duties of the job

As programme co‑ordinator you will support the Therapy manager in developing and delivering the service with key stakeholders across Airedale, Wharfedale and Craven with main responsibilities for the data collection and reporting.

The role also involves the smooth running of the appointment system and communicating effectively with team members and patients either face to face or via the telephone. The often requires skills of tact and persuasion and adopting a flexible patient centred approach at all times.

The post holder will also have a responsibility for the programme data collection and data reports, working closely with the Active Together team, Sheffield Hallam University and Yorkshire Cancer Research to ensure the project data is reported in line with the project outcomes. The role requires knowledge and experience of developing and delivering project marketing plans and working with partners to engage and promote the service.

Assisting in the production of project reports for all relevant project partners

Processing and collating the Active Together date from NHS systems and key stakeholder systems delivering the programme.

Handle sensitive queries in writing, email, by telephone or in person from colleagues, patients, Trust employees and other health related organisations in an effective, sensitive manner as a representative of the Trust, to reflect a positive corporate image.

Working for our organisation

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it’s down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience – we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for more information. We welcome applicants to contact our team to discuss the role in more detail.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation

Person specification

Qualifications

• Relevant qualification in Business Administration eg NVQ3 or equivalent level of knowledge/experience
• Relevant qualification or expert competence in use of IT systems such as Microsoft office, eg ECDL/OCR.

Experience

• Experience of providing high quality administrative and secretarial support
• Previous experience of interaction with patients and their representatives.
• Experience of project management/ service improvement
• Experience in service improvement e.g. audit, clinical developments, system improvements, benchmarking

Knowledge

• Able to apply knowledge of policies, procedures, and professional standards in practice.
• Knowledge of the NHS constitution

Skills

• Able to develop and maintain communication with people about difficult matters and / or in difficult situations.
• Able to produce high quality written information including formal reports, presentations and spreadsheets

Quality Improvement Skills

• Able to maintain quality of own work and contribute to that of the service
• Evidence of contributions to service improvements
• Experience of leading an improvement project

Personal Attributes

• Self-motivation and initiative
• Organised and thorough

Other

• Current UK Driving Licence
• Access to own transport

We are happy to discuss flexible working opportunities.

NOTE: This vacancy may close before the advertised closing date if sufficient suitable applications are received.

If you are offered a position which requires you to undertake a Disclosure & Barring Service (DBS) check, Airedale NHS Foundation Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard or Basic £26.40) from your first full months salary. This is a condition of your employment.

In applying for a post that requires a DBS check you are confirming that you have read and understood the DBS Privacy Policy for Enhanced and Standard Checks (Click here for the privacy policy)

You are encouraged to participate in the DBS Update Service and pay the £16 cost per year.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Name Nick Bergin Job title Therapy Manager of the Active Together Service Email address [e-mail] Telephone number 01535 292843