Programme Administrator, SLP

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 33,000 - 37,000; Full time

Job summary

A healthcare provider in South London is seeking a Programme Administrator to join their team. This role involves providing comprehensive administrative support for key programmes, managing meetings, and documentation to ensure smooth operational delivery. The ideal candidate should have proven administration experience, particularly in the NHS or public sector, alongside strong organisational and communication skills. The position offers an annual salary ranging from £33,094 to £36,195, depending on experience and qualifications.

Qualifications

• Experience in a busy office environment is essential.
• Proven administration experience, supporting mental health services is preferred.
• Ability to manage multiple tasks under tight deadlines.

Responsibilities

• Provide high-quality administrative support to the programme teams.
• Organize meetings, prepare agendas, and take minutes.
• Develop and maintain effective electronic filing systems.

Skills

Administration

Microsoft Office

Communication

Time-management

Teamwork

Education

A-level or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Forms

Job description

South London and Maudsley NHS Foundation Trust

Programme Administrator, SLP

The closing date is 30 December 2025

An opportunity has arisen for an enthusiastic, confident, hardworking and self‑motivated individual with proven administration experience to join the administration team and support the operational delivery of key SLP Programmes. The role will suit an individual who enjoys working in a challenging and busy environment, is a team player and can work on their own initiative.

Main duties of the job

The postholder will be responsible for providing a proactive, comprehensive administrative service to SLP Provider Collaborative programmes, enabling programme teams to operate effectively and efficiently. This will include supporting key meetings including formal minute taking, organising and planning for events, preparation and maintaining of meeting documentation and ensuring that programme administration is completed to agreed timescales. The postholder should therefore have the ability to act independently, prioritise workloads and quickly attain a good understanding of the SLP and its subsequent programmes. The SLP collaborates with a number of stakeholders within our partner trusts and across South London, therefore, as one of the first points of contact you will play a crucial role in ensuring good stakeholder experience and a positive image of the service.

About us

The South London Mental Health and Community Partnership (SLP) is a collaboration between Oxleas NHS Foundation Trust, (Oxleas) South London and Maudsley NHS Foundation Trust, (SLaM), and South West London and St George's Mental Health NHS Trust (SWLSTG) delivering mental health services to a population of more than three million people. The partnership brings together clinical expertise, experience, and innovation, aiming to improve quality, use resources most effectively, and deliver best practice consistently to all patients.

Job responsibilities

Main duties and responsibilities: To provide a professional and high‑quality administration service, including setting up meetings, preparing/distributing agendas and associated papers, formal minute taking and follow‑up actions, and distributing these as appropriate.

To liaise with Programme leads to ensure all relevant documentation is compiled and distributed in advance of meetings.

To provide administrative support to senior staff when required.

To act as a point of contact for the team, dealing and responding effectively with queries from stakeholders and exercising judgment about where such inquiries should be referred or dealt with personally.

To act independently to ensure daily tasks and ongoing workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.

To have access to team members’ Outlook calendars, including arranging and changing appointments, circulating meeting invitations, and managing Microsoft Teams meetings prioritised as appropriate.

To support the team with organising and planning events, including helping to produce event documentation such as Microsoft PowerPoint slide packs and attendee lists.

To develop and maintain effective electronic filing systems, ensuring that information is kept securely and is accessible to other members of the team.

To make travel arrangements for the team when required.

Service Requirements: To work as part of a team, providing comprehensive cover where required and working proactively to support the effective running of the office.

To attend and actively participate in administration team meetings to assist in the implementation and continual review of systems to ensure good practice.

Information Management To contribute to effective information management within the team, including developing and maintaining databases required by the role.

To develop and maintain effective electronic filing systems, ensuring that information is kept securely and is accessible to other members of the team.

To be proficient and confident in the use of Microsoft applications including Excel and Word.

Person Specification

Qualifications

• Educated to A-level or equivalent level of qualification or significant equivalent previous proven experience

Experience

• Relevant and significant clerical/administrative experience in a busy office
• Experience of working on multiple parallel tasks to strict and often tight deadlines and able to work calmly under pressure, maintaining control and confidence
• Experience of supporting the management of information systems and development of databases and spreadsheets
• Proven experience of office systems and procedures
• Strong experience of minute taking of meetings
• Able to transcribe data in a timely and consistently accurate manner with excellent attention to detail
• Able to make sound judgements and use own initiative but with supervision from SLP Senior Programme Administrator and Programme Leads
• Ability to organise events and produce associated event documentation
• Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
• Experience of supporting Mental Health services
• Experience of working within the public sector or NHS
• Experience of formal minute taking to a senior level

Knowledge

• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel and PowerPoint
• Good knowledge in the use of Microsoft Office 365 apps including Microsoft Forms
• Understanding of Confidentiality and Data Protection Act

Written and Communication Skills

• Clear communicator with excellent verbal and written communication skills with the capability of constructing and delivering clear information/instructions
• Ability to interact effectively with staff at all levels
• Excellent copy and audio typing skills (50 wpm or above)
• Accurate grammar, spelling and punctuation

Autonomy

• Ability to work without supervision
• Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines
• Excellent time‑management skills with the ability to re‑prioritise

Equality and Diversity

• Understanding of and commitment to equality of opportunity and good working relationships

Other

• An ability to maintain confidentiality and trust
• Professional, calm and efficient manner
• Commitment to continuing professional development
• Positive and flexible approach to work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£33,094 to £36,195 a yearper annum inclusive of HCAS