Programme Administrator

University of Plymouth; Plymouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading educational institution in Plymouth is seeking a Programme Administrator to provide administrative support within the Medical School. The role requires excellent organizational skills, customer service expertise, and teamwork capabilities. The candidate should have experience in an administrative capacity, preferably within a medical or educational setting. The position allows for flexible working arrangements with on-site presence required three days per week to maintain student services. Competitive benefits including generous annual leave and development opportunities are offered.

Benefits

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Experience in an administrative team within a customer-focused environment.
• Experience in a medical or educational setting is advantageous.

Responsibilities

• Maintain accurate student records and assessment data.
• Assist with placement and assessment queries.
• Organize, attend, and minute meetings.
• Update programme documentation and provide data as required.
• Communicate effectively with students and colleagues.

Skills

Strong numeracy and literacy skills

Customer service and communication skills

Organizational abilities

Teamwork skills

Proficiency in Microsoft Word, Excel, Outlook

Education

Further education or equivalent experience in an administrative environment

Job description

An exciting opportunity has arisen for a motivated and resilient individual to join the Professional Services team within the Peninsula Medical School. This role is key to supporting the development of outstanding doctors of the future.

About the Role

As Programme Administrator, you will provide high-quality, customer-focused administrative support for the Medical School, working within a dynamic and enthusiastic team based across Plymouth, Torbay, and Somerset. Our team is committed to delivering an exceptional experience for students and stakeholders throughout their journey with the University.

You will primarily support the Bachelor of Medicine, Bachelor of Surgery (BMBS) and Physician Associate Studies programmes, focusing on curriculum delivery, assessment processes, and front‑line student services. Working closely with Senior Programme Coordinators, you will also contribute flexibly across the wider team.

Key Responsibilities

• Maintaining accurate student records and assessment data
• Assisting with placement and assessment queries
• Organising, attending, and minuting meetings
• Updating programme documentation and providing data as required
• Communicating effectively with students, academics, clinicians, and colleagues

This role is based in the student‑facing Faculty Office at the John Bull Building, Plymouth Science Park, Derriford, with occasional travel to other University sites (primarily the main campus). Please note that some locations may not be easily accessible by public transport, so the ability to travel is essential.

You will need to be on‑site three days per week, with flexibility for remote working when business needs allow.

For an informal discussion about the role, please contact Pete Easton or Jessica Tucker at: medicine‑[e-mail]

What We’re Looking For

We are seeking someone with experience working effectively in an administrative team within a customer‑focused environment. Experience in a medical or educational setting would be an advantage. You should also demonstrate:

• Strong numeracy and literacy skills (typically evidenced by secondary education or equivalent experience)
• Further education attainment or equivalent experience in an administrative environment
• Proficiency in Microsoft Word, Excel, Outlook, and relevant databases
• Excellent customer service and communication skills, including liaising confidently in person, by phone, and in writing
• Strong organisational and teamwork abilities, with the capacity to prioritise tasks, resolve queries using initiative, and adapt to a changing environment

For full details, please refer to the job description and person specification.

About us

The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.

For more information on Peninsula Medical School please visit our dedicated webpage at https://www.plymouth.ac.uk/schools

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date: Monday 19 January 2026

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25 Days Annual Leave (pro rata if part‑time) plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On‑site nursery

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.