Program Support Specialist- Continuing Education/ Applied Technologies

Isothermal Community College | Part Time Campus Assistant-Maintenance/Grounds; Sefton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community college is seeking a Program Support Specialist for its Continuing Education programs. This role involves providing essential administrative and operational support, ensuring compliance, and maintaining documentation. Candidates should possess an Associate Degree and have a background in customer service. The ideal applicant will have strong organizational skills, proficiency in office software, and the ability to manage multiple tasks effectively. The position requires effective communication with instructors and community partners. This is a full-time role based in the United Kingdom.

Qualifications

• Previous experience with customer service.
• Proficiency in office productivity software.

Responsibilities

• Provide support for Continuing Education programs.
• Manage class sections and maintain documentation.
• Ensure compliance and communication with instructors.

Skills

Strong written, verbal, and organizational skills

Excellent program management

Community engagement skills

Strong attention to detail

Interpersonal skills

Ability to manage multiple tasks

Foster a diverse environment

Education

Associate Degree

Tools

Word Processing Software

Spreadsheet Software

Data Entry Software

Job description

Program Support Specialist- Continuing Education/ Applied Technologies

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Please see Special Instructions for more details.

It is the applicant’s responsibility to ensure all required documents are submitted. Applicants must submit requested information on the close date. Incomplete submissions and/or exclusions of required documents may cause an applicant to be ineligible for consideration. You may direct questions to [e-mail] or via phone at [phone].

Position Information

Title

Title Program Support Specialist- Continuing Education/ Applied Technologies

Full or Part Time

Full or Part Time Full Time

Number of Months

Number of Months 12 Months

Proposed Date of Employment

Proposed Date of Employment 01/19/2026

Work Schedule

A minimum of 37.5-hour work week as determined by supervisor is required. Occasional evenings and some weekends may be required.

Permanent or Temporary

Permanent or Temporary Permanent

Salary Band

Salary Band Commensurate with education and direct experience

Position Summary

The Program Support Specialist- Continuing Education/Applied Technologies provides critical administrative and operational support for Continuing Education/Workforce Development programs within Applied Technologies including class section management, accurate documentation, and closing out courses. This position is essential in maintaining instructor communication, ensuring compliance in collaboration with other departments.

Responsibilities

General Support and Outreach

• Provide support for Continuing Education/Workforce Development programs within the Applied Technologies Division including, but not limited to, Agriculture, Advanced Manufacturing, Business, Construction, Information Technology, and Skilled Trades
• Provide backup support as needed for other Continuing Education/Workforce Development programs
• Provide exceptional customer service internally and externally
• Develop and maintain positive working relationships internally and with business/industry and community partners
• Participate in the continuous improvement of the College’s Continuing Education/Workforce Development programs

Administrative and Other duties

• Build Continuing Education/Workforce Development class sections in Colleague and FundFive Register
• Close out classes upon completion
• Maintain contact with instructors to ensure required documentation is completed in a timely manner
• Review class files for accuracy and compliance in collaboration with the College Registrar’s Office
• Provide support to the Director of Customized Training and Development
• Complete and submit purchase orders for instructional supplies and services
• Assume other duties as assigned by the Director of Customized Training and Development and the Vice President of Economic and Workforce Development
• Other duties as assigned

Skills and Abilities

• Strong written, verbal, and organizational skills
• Excellent program management and community engagement skills
• Ability to work effectively across various community groups and adapt to changing needs
• Strong attention to detail and proficiency in data management software
• Excellent interpersonal skills for supporting students, staff, and community partners
• Ability to manage multiple tasks efficiently and independently
• Ability to foster a diverse and inclusive environment

Minimum Qualifications

• Associate Degree
• Previous experience with customer service and office productivity software (e.g. Word Processing, Spreadsheet, Data Entry)

Preferred Qualifications

• Experience with Colleague
• Experience with FundFive Register Online Registration System

Open Date

Open Date 12/04/2025

Close Date

Open Until Filled Yes

Additional Information

Isothermal Community College provides educational and employment opportunities without regard to race, color, sex, religion, national origin, age, veteran status, or disability. Isothermal Community College is an Equal Opportunity Employer Institution. If accommodation or assistance is needed in completing this application, please contact Human Resources at [e-mail] or via phone at [phone].

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

• Resume

Optional Documents

• Cover Letter
• Transcripts above the High School Level
• Additional Transcript 1
• Additional Transcript 2

Rutherford Campus
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