Program Manager, Last Mile Retrofits (FTC), AMZL Launch & Expansion

Amazon Inc.; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Amazon UK Services Ltd. seeks a Program Manager to lead Last Mile retrofit projects across France, Italy, Spain, Germany and the UK.

This fixed-term role focuses on driving infrastructure upgrades, improving site operations, and delivering on time, within budget and to quality standards. You will coordinate with engineering, finance, real estate, design and construction, develop business cases for senior leadership, and help optimize Amazon's European Last Mile network through data-driven

Qualifications

• Bachelor's degree required.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL skills.
• Experience working with tech and non-tech teams.
• Experience defining program requirements and using data to drive improvements.
• Experience in program or project management.
• Experience implementing repeatable processes and driving automation or standardisation.
• Experience defining and executing program requirements.

Responsibilities

• Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region.
• Plan upgrades to existing sites including office spaces and shop floor optimization.
• Collaborate with operations to raise site-level performance standards.
• Coordinate with cross-functional teams to ensure project success.
• Develop compelling business cases and strategy documents for senior leadership approval.

Skills

Cross-functional mgmt

Advanced Excel

SQL

Program requirements

Project management

Automation/standardisation

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Program Manager, Last Mile Retrofits (FTC), AMZL Launch & Expansion

Job ID: 10588480 | Amazon UK Services Ltd. - A10

We are seeking a dynamic and motivated Program Manager to join our EU AMZL Launch and Expansion team, focusing on retrofits projects across France, Italy, Spain, Germany and UK. This role is crucial in driving our infrastructure projects and network strategy to enhance operational efficiency, improve customer experience, and support sustainable growth in the region. Projects will include partnering with Engineering, Finance, Design and Construction, and other stakeholders to help optimize the existing network of Amazon Logistics nodes in the EU to facilitate the organization’s growth plans, and other cross functional Supply Chain, Transportation, Engineering & Infrastructure initiatives. The role is for 12 months on a Fixed Term Contract basis.

Key job responsibilities

• Lead and manage a portfolio of maintenance and infrastructure projects across an assigned region and ensure they are delivered on time, within budget, and to the required quality standards
• Plan and oversee upgrades to existing sites, including office spaces, optimization of the shop floor, and building infrastructure to facilitate AMZL's Last Mile delivery fleet operation
• Collaborate with operations teams to set and raise performance standards at site level
• Coordinate with cross-functional teams, including operations, finance, real estate, design and construction and engineering, to ensure project success
• Develop comprehensive business cases and strategy documents with a goal to seek senior leadership approval, including director level executives

A day in the life

You will be a natural self-starter who is comfortable leading complex, cross functional programs. To be successful in this role, you will have a true hands-on approach, will demonstrate strong ownership and project management skills, and will be an effective communicator up to the senior management level. The successful candidate will continuously show a think big attitude and will look beyond their direct scope of responsibility.

About the team

At AMZL EU Launch & Expansion, our core purpose is to design, develop, and optimize Amazon's Last Mile delivery network across Europe. We drive strategic growth through innovative infrastructure solutions and data-driven capacity planning, ensuring we meet current demands while building for the future. By combining operational excellence with sustainable practices, we create a robust and efficient delivery network that serves all business lines and delivery types. Our commitment to safety, standardization, and continuous improvement enables us to transform the European logistics landscape while maintaining Amazon's position as the most customer-centric logistics provider.

Basic Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardisation
• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.