Program Manager

HID; Cardiff; Hybrid; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and rewards package

Competitive benefits and annual leave

Vibrant inclusive culture

Career development opportunities

Job summary

HID is seeking a Program Manager to drive New Product Introduction initiatives from concept to launch across global teams. You will ensure timely delivery within budget, coordinate with QA, Manufacturing Engineering, and suppliers, and champion agile practices to improve processes.

The ideal candidate has 5+ years in program management within tech, and a strong background in regulatory requirements for PACS, security, cloud-based SaaS, and biometrics.

Qualifications

• Experience leading NPI projects in a technology-driven environment.
• Knowledge of regulatory/compliance requirements in PACS, Security, Cloud-based SaaS, and Biometrics.
• Bachelor's degree in Business Administration, Engineering, Computer Science, or related field; Master’s preferred.
• 5+ years in program/project management, preferably in tech.
• Proven track record delivering complex programs on time and within budget.

Responsibilities

• Drive NPI initiatives from ideation to launch with on-time, on-budget delivery.
• Coordinate cross-functional stakeholders, including internal ART dependencies and external manufacturers.
• Develop and improve epic-centric risk management to ensure successful delivery.
• Participate in PI planning and execution with agile teams and stakeholders.
• Create and maintain epic dashboards and metrics for progress and outcomes.
• Identify opportunities to improve epic delivery and communication plans.

Skills

Program management

Agile methodologies

Cross-functional collaboration

Stakeholder management

Regulatory awareness

Education

Bachelor's degree in related field

Master's degree preferred

Tools

Jira

Miro

MS Office

Windows OS

Job description

An Amazing Career Opportunity for a Program Manager !

Location: Cardiff UK or Remote UK.

Job ID: 47399

As a Program Manager for HID, you will play a pivotal role in driving innovative New Product Introduction (NPI) initiatives from concept to launch, ensuring projects are delivered on time and within budget. You’ll collaborate with global cross-functional teams, lead agile process improvements, and champion best practices in program management.

This is an exciting opportunity to shape the future of our technology-driven solutions and make a tangible impact on business outcomes.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions.

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.

• Ensuring execution of specific NPI initiatives (epics) are adhering to agreed timelines and budgets.
• Coordinating the initiative from ideation to launch.
• Managing the coordination and communication of stakeholders involved, including internal ART dependencies, Quality Assurance, Manufacturing Engineering, NPI Supply Chain and external contract manufacturers when required.
• Contribute to program management best practices and agile processes improvements (LACE initiatives).
• Developing and implementing epic-centric risk management strategies to minimize risks and ensure successful delivery.
• Active planning participation through PI planning and PI execution. Working with agile teams, ARTs and stakeholders to ensure alignment, expectations and successful program execution.
• Maintain alignment of epic centric schedule and facilitate epic centric planning meetings.
• Developing and maintaining epic dashboards and metrics to track epic progress, performance, and outcomes.
• Continuously identifying and implementing opportunities to improve epic delivery, ensuring maximum efficiency and effectiveness.
• Developing and implementing epic-level communication plans to ensure effective communication and expectations across all stakeholders.
• Other duties may be assigned.

Essential Qualifications

• Experience in a technology-driven environment.
• Knowledge of industry-specific regulatory and compliance requirements in areas such as Physical Access Control (PACS), Security, Cloud-based SaaS, and Biometrics.
• Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field. A Master's degree is preferred.
• 5+ years of experience in program management, project management, or a related role, preferably in a technology-driven environment.
• Proven track record of successfully delivering complex programs and projects on time and within budget.
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Proficient in project planning software like Jira and Miro.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply?

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. You'll have opportunities to share insights and contribute forward-thinking ideas that shape future outcomes.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact [e-mail].

Our Talent Acquisition team may use an AI-powered screening tool to support their initial review of your application. The tool analyzes resume content such as qualifications, skills, and experience to help recruiters assess applications against role requirements. It does not score, rank, filter, or make any decisions about your application. All hiring decisions are made by people following their own review of your full application. Information processed by the tool is deleted once the recruiter's review is complete. If you believe the tool has not accurately represented your application, you can request direct human review by contacting [e-mail] with the subject line "Application Review Request" and the role you applied for.

HID is certified as a Great Place to Work in the UK, reflecting employee feedback on trust, collaboration, and workplace culture.