Program Director- Social Services

Eliot Community Human Services; Dedham; On-site; GBP 48,309 - 55,741; Full time

Benefits offered by this job

Generous PTO

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services seeks a Program Director to lead our Social Services residential program for children aged 0 to 12, providing trauma-informed care to support healing and development.

The role includes overseeing operations, supervising staff, and developing treatment plans while fostering strong community partnerships and youth outcomes through structured routines and education goals.

Qualifications

• Master’s degree in a related field preferred and minimum 5 years of supervisory experience with youth or similar populations.
• Bachelor’s degree in a related field with at least 2 years of relevant experience.

Responsibilities

• Oversee daily operations and ensure program compliance with applicable policies.
• Supervise and support staff, including training, evaluations, and professional development.
• Assist youth in developing and implementing treatment and crisis plans.
• Facilitate access to community resources and maintain partnerships with service providers.
• Create a structured and supportive environment through scheduled visits and active engagement.
• Develop and maintain youth schedules including educational/vocational goals, recreation, and life skills.
• Participate in on-call rotation and crisis response as needed.
• Ensure documentation and compliance with EMR and MAP protocols.
• Promote a trauma-informed, youth-guided, culturally responsive approach.

Skills

Staff supervision

Trauma-informed care

Youth development

Program management

Education

Master's degree in related field

Bachelor’s degree in related field

Tools

EMR

MAP protocols

Job description

Join Eliot - A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off - Vacation, sick time, and paid holidays


• Comprehensive Benefits - Medical, dental, and vision plans


• Retirement Savings - 401(k) with employer match


• Wellness & Family Support - Discounted fitness services and access to trusted childcare resources


• Financial Security - 100% company-paid life and accidental death insurance


• Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Program Director to join our Social Services residential program designed to provide immediate and short-term placement for children ages 0 to 12 that need specialized support and services as they heal from traumatic events that have shaped their young lives. The ideal candidate will facilitate a positive healing environment that is trauma informed while promoting child development, growth and skill building.

Responsibilities:

• Oversee daily operations and ensure program compliance with DCF, DEEC, contract, and agency policies.


• Supervise and support staff, including training, evaluations, and professional development.


• Assist youth in developing and implementing treatment and crisis plans.


• Facilitate access to community resources and maintain strong partnerships with service providers.


• Create a structured and supportive environment through scheduled visits and active engagement.


• Develop and maintain youth schedules that include educational/vocational goals, recreation, and life skills.


• Participate in the on-call rotation and crisis response as needed.


• Ensure documentation and compliance with agency standards, including EMR and MAP protocols.


• Promote a trauma-informed, youth-guided, and culturally responsive approach.

Qualifications:

• Master’s degree in a related field and at least 5 years of supervisory experience working with youth or similar populations preferred.


• Bachelor’s degree in a related field with at least 2 years of relevant experience.


• Must be 21 years or older with a valid driver’s license

Schedule: Monday- Friday, 9am-5pm

$65,000 - $75,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.