Program Delivery Manager

Mastek Limited; Manchester; On-site; GBP 90,000 - 120,000; Full time

Job summary

Mastek Limited in Manchester, UK (Hybrid) is seeking a Program Delivery Manager to lead multi-disciplinary Rainbow Teams from inception through delivery to ensure value and timeliness. The role emphasizes removing blockers, guiding ceremonies, and continuous process improvement across the product lifecycle.

The candidate will work closely with Product and Engineering to align scope, timelines, and delivery health, using KPIs and velocity metrics to drive outcomes across complex government-grade

Qualifications

• 10 to 15+ years of delivery, Agile, or project/application management experience.
• Strong communication and stakeholder management skills.
• Practical background in Agile (Scrum/Kanban) and/or traditional project management.
• Experience with Jira and Confluence.

Responsibilities

• Simplified complex problems into smaller, manageable deliverables for your team.
• Agile Leadership: Facilitate Agile ceremonies (Scrum, Kanban) and guide teams through the product lifecycle.
• Blocker Removal: Identify, track, and mitigate risks, acting as the team's buffer to remove obstacles that slow delivery.
• Continuous Improvement: Embed regular feedback and use delivery insights and metrics to refine workflows and iterate prototype.

Job description

Program Delivery Manager

Manchester, UK (Hybrid)

As a member of this community, you will be accountable for one of seven rainbow teams, playing an active part both within your team and as a contributor to the broader delivery community.
You'll enable a multi-disciplinary team through different phases, as we use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by UK citizens.

• Simplified complex problems into smaller, manageable deliverables for your team
• Agile Leadership: Facilitate Agile ceremonies (Scrum, Kanban) and guide teams through the product lifecycle.
• Blocker Removal: Identify, track, and mitigate risks, acting as the team's buffer to remove obstacles that slow delivery.
• Continuous Improvement: Embed regular feedback and use delivery insights and metrics to refine workflows and iterate prototype

Key Skills & Qualifications

• Strong communication and stakeholder management, with the ability to articulate technical value to non-digital stakeholders.
• Ability to negotiate and prioritize backlog items to keep the team focused on what delivers the most user value.
• 10 to 15+ years of relevant experience in delivery, Agile, or project/application management.
• Strong practical background in Agile (Scrum/Kanban) and/or traditional project management, utilizing tools like Jira and Confluence
• Collaborate closely withProduct and Engineering teamsto ensure alignment on scope, timelines, and deliverables.
• Monitor and encourage teams to track delivery health usingKPIs, velocity metrics, and trend analysis
• Experience with working and managing Rainbow Teams. And tracking and resolving cross team dependencies.

Nice to have

• Worked in environment which focusses on user needs and not just story points or features.
• Knowledge of GDS standards and experience of working with multidisciplinary roles
• Domain knowledge – central government ways of working / Caseworking / complex evolving environment
• Experience in Pega would be added advantage