Professional Standards Manager

South East Coast Ambulance Service NHS Foundation Trust; Crawley; On-site; GBP 40,000 - 55,000; Full time

Job summary

A healthcare service provider is looking for a Professional Standards Manager in Crawley, UK. The role involves managing professional behaviour, leading disciplinary investigations, and offering support for staff welfare. Ideal candidates are registered clinicians with experience in healthcare investigations and strong organisational skills. Benefits include NHS pension scheme, holidays, and professional development opportunities.

Benefits

Option to join NHS pension scheme

Minimum 27 days’ holiday

Personal and professional development

Access to occupational health services

Qualifications

• Registered clinician with experience in formal investigations.
• Strong understanding of professional regulators.
• Experience in risk management and supporting staff welfare.

Responsibilities

• Lead and champion professional standards across the organisation.
• Manage HR, patient safety and disciplinary investigations.
• Develop and maintain peer review processes.
• Provide advice on staff welfare and grievances.
• Liaise with professional regulators.
• Support disciplinary hearings affecting clinicians.

Skills

Empathy

Integrity

Professional behaviour

Organisational skills

Communication skills

Stakeholder management

Education

Registered clinician

Job description

Overview

Professional Standards Manager role supports professional behaviour, investigations and regulatory liaison within South East Coast Ambulance Service NHS Foundation Trust.

Responsibilities

• Lead and champion professional standards across the organisation.
• Manage HR, patient safety and disciplinary investigations, ensuring quality and timely delivery.
• Develop and maintain consistent peer review processes.
• Provide organisational advice to operational managers and support staff welfare, capability, discipline and grievance issues.
• Liaise with professional regulators (HCPC, NMC, GMC, GPharm) and the Patient Safety team.
• Support disciplinary hearings affecting clinicians and promote a culture of patient safety.

Qualifications

• Registered clinician with experience of formal investigations in a healthcare setting.
• High degree of empathy, integrity and professional behaviour.
• Strong understanding of professional regulators and their work.
• Excellent organisational, communication and stakeholder management skills.
• Experience in risk management and supporting staff welfare.

Benefits

• Option to join NHS pension scheme.
• Minimum 27 days’ holiday, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Access to occupational health and counselling services.

Equal Opportunity Employer

The Trust is committed to an inclusive workforce and encourages applications from all backgrounds. We provide reasonable adjustments and support for disabled applicants.