Production Technician

HILTI GREAT BRITAIN LTD; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global tool manufacturer is looking for a skilled technician for their repair centre near Glasgow. You will be diagnosing and repairing tools, ensuring high-quality service. A strong interest in technical work along with experience in electrical or mechanical disciplines is required. The role offers 33 days of holiday, private health insurance, and potential career advancement, alongside a collaborative working environment. Embrace a chance to grow your technical skills with a reputable brand.

Benefits

Genuine career advancement

6% employer pension contributions

Private Health Insurance

33 days’ holiday

Flexible work options

Qualifications

• Interest in becoming an outstanding technician.
• Willingness to progress and develop skills.
• Experience or knowledge in electrical or mechanical fields.

Responsibilities

• Diagnosing and repairing Hilti tools and machinery.
• Maintaining a clean and organized workspace.
• Communicating potential faults to supervisors.

Skills

Technical problem solving

Attention to detail

Teamwork

Education

Experience in electrical/mechanical discipline

Job description

What's the role?

Hilti is on the lookout for a skilled and motivated technician to become part of our dynamic repair centre near Glasgow. In this hands‑on role, you’ll be diagnosing and repairing Hilti tools and machinery, ensuring our customers receive top‑tier service and support. Whether you’re experienced in tool maintenance or eager to grow your technical skills, this is a fantastic opportunity to work with a globally respected brand in a collaborative, inclusive environment. Please note this is a fixed term contract for approximately 12 months.

What does the role involve?

Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on‑line repair manuals and technical files.

Diagnose and resolve faults on Hilti tools and machinery

Perform high quality repairs to Hilti products through problem diagnosis and application of prescribed corrective measures while utilising appropriate tools and systems.

Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.

Conduct final functional and safety testing after every repair to ensure customer safety.

Communicate potential faults to Repair Centre Supervisors.

Follow safety protocols and maintain a clean, organised workspace.

Use Hilti systems and technology to complete all repair‑related administrative tasks.

Develop product knowledge to identify and share insights on repair trend.

What you need is :

A true interest in becoming an outstanding technician.

Experience or knowledge within an electrical / mechanical discipline.

Interest in future development and a willingness to progress.

Great attention to detail and the understanding of a safe workplace.

Positive attitude towards team work and continuous improvement.

Knowledge or experience using software's and systems for repair administrative task.

What do we offer?

• Genuine career advancement (more than 80% of all leadership roles are filled internally)
• 6% employer pension contributions
• Private Health Insurance and Employee Assistance Programme
• 33 days’ holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
• Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts / cashback
• Different ways to work flexibly, including working from home and compressed hours
• Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
• Trips to locations such as Milan, New York and global HQ for high performers across all teams

Company vehicle and fuel card for sales roles.

Paid leave to work on charitable projects.