Production Quality Technician

1000 Brompton Bicycle Ltd

Greater London

On-site

GBP 28,000 - 38,000

Full time

10 days ago

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Benefits offered by this job

Competitive salary and bonus

Generous pension contribution

Private medical insurance

25 days' annual leave

Brompton bicycle hire scheme

Employee discounts on products

Job summary

Brompton Bicycle Ltd in Greenford, London, is seeking a Production Quality Technician to join the Plant Quality team. You will carry out product and process inspections on bicycles and assemblies, ensuring adherence to procedures and standards, and contribute to problem solving with data and observations.

You will work with Production, Engineering, Design and Quality to improve process capability and reduce variation, while maintaining accurate quality records and promoting safe working

Qualifications

Ability to follow defined procedures, quality standards and technical instructions.
Good written and verbal communication skills.
Comfortable working in a shop-floor manufacturing environment.
Able to work collaboratively with Production and technical teams.
Able to organise workload and respond to changing priorities.
Basic computer literacy, including Microsoft Office applications.

Responsibilities

Carry out defined product and process inspections, primarily on bicycles and assemblies, in accordance with approved procedures and applicable standards, drawings and specifications.
Assess product and process performance, identify quality concerns, and initiate or support containment and escalation where required.
Perform product and process audits to verify compliance with SOPs, quality standards and agreed manufacturing processes.
Use measurements, quality data and shop-floor observations to identify trends and process variation and support problem solving.
Contribute to NCR, 8D and Root Cause Analysis activities through inspection, evidence gathering and data analysis.
Participate in First Article Inspection, PPAP, validation activities, engineering changes and New Product Introduction.
Work with Production, Engineering, Design and Quality teams to improve process capability, Right First Time and overall product quality.
Contribute to corrective and continuous improvement activities, including Kaizen and 5S, and help verify improvements are implemented and sustained.
Identify opportunities to reduce variation, rework and scrap while improving efficiency and customer experience.
Maintain accurate quality records and communicate findings clearly to relevant stakeholders.
Maintain safe and controlled quality working practices, including the appropriate use of inspection equipment and prompt escalation of health, safety, compliance or product quality concerns.

Skills

Procedures following

Written and verbal communication

Shop-floor manufacturing

Organise workload

Collaborative working

Quality data analysis

Root cause awareness

Education

Technical qualification in Engineering/Manufacturing/Quality

Tools

ISO 9001 knowledge

Root Cause Analysis (5 Why, Fishbone, 8D)

Measurement equipment knowledge

Job description

JOB DESCRIPTION

Job title: Production Quality Technician Location, Hours: Greenford, 40 hours per week Reporting to: Quality Engineer The company For 50 years Brompton has existed to ‘create urban freedom for happier lives. By providing the means to travel and explore with a bike you can take anywhere and store anywhere we make cities better places to live. Our high-quality products and market leading brand combined with a global need for smarter urban transport means we are enjoying strong, sustained growth. To continue to thrive we need great people who can innovate and deliver. Brompton is a truly global company exporting 80% of our production to 45 countries around the world. In 2024 Brompton celebrated making our millionth bike. The majority of these are in regular use around the world. Our owners are evangelists for our brand and will invest in their Brompton experience if offered outstanding Bikes that make cycling a more joyful and useful. Brompton’s business is built around solving problems for our users in innovative ways that add real value. Within the product management team, our focus is on delivering 5* products to our owners and delighting them on every journey. We focus on high value innovation, transforming Brompton now and over the next 10 years. About the Role This is an exciting opportunity to join Brompton's Plant Quality team and play a hands‑on role in ensuring that our bicycles consistently meet the required quality and safety standards and deliver an excellent customer experience.

Key Responsibilities

Carry out defined product and process inspections, primarily on bicycles and assemblies, in accordance with approved procedures and applicable standards, drawings and specifications.
Assess product and process performance, identify quality concerns, and initiate or support appropriate containment and escalation where required.
Perform product and process audits to verify compliance with SOPs, quality standards and agreed manufacturing processes.
Use measurements, quality data and shop-floor observations to identify trends and process variation and support fact-based problem solving and decision making.
Contribute to NCR, 8D and Root Cause Analysis activities through inspection, evidence gathering and data analysis.
Participate in First Article Inspection, PPAP, validation activities, engineering changes and New Product Introduction.
Work with Production, Engineering, Design and Quality teams to improve process capability, Right First Time and overall product quality.
Contribute to corrective and continuous improvement activities, including Kaizen and 5S, and help verify that improvements are effectively implemented and sustained.
Identify opportunities to reduce variation, rework and scrap while improving efficiency and customer experience.
Maintain accurate quality records and communicate findings clearly to relevant stakeholders.
Maintain safe and controlled quality working practices, including the appropriate use of inspection equipment and prompt escalation of health, safety, compliance or product quality concerns.

About You

Hands‑on and curious, with a genuine interest in understanding how products and manufacturing processes work. Able to think critically and look beyond the immediate issue to understand causes, patterns and opportunities for improvement. Collaborative and able to build positive working relationships across Production, Engineering and Quality. Confident communicating quality concerns clearly and constructively, and able to challenge appropriately while remaining open to other perspectives and feedback. Positive, resilient and adaptable in a fast‑paced manufacturing environment. Self‑motivated, organised and comfortable working independently while recognising when support or escalation is required. Strong attention to detail, with a quality and continuous improvement mindset. Willing to learn and develop new technical and quality skills. Demonstrates integrity, sound judgement and a strong commitment to health, safety and environmental standards.

Qualifications & Experience

Essentials:

Ability to follow defined procedures, quality standards and technical instructions.
Good written and verbal communication skills.
Comfortable working in a shop‑floor manufacturing environment.
Able to work collaboratively with Production and technical teams.
Able to organise workload and respond appropriately to changing priorities.
Basic computer literacy, including Microsoft Office applications.

Desirable:

Previous experience in manufacturing, engineering, quality, inspection or production quality assurance.
A technical qualification in Engineering, Manufacturing, Quality or a related discipline.
Experience in bicycle, automotive, aerospace or another assembly-based manufacturing environment.
Knowledge of quality management systems such as ISO 9001, including non‑conformance management and containment processes.
Experience using Root Cause Analysis tools such as 5 Why, Fishbone or 8D.
Ability to interpret engineering drawings and technical specifications.
Experience using dimensional measurement and inspection equipment.
Understanding of torque‑controlled assembly and joint verification.
Exposure to Lean Manufacturing, continuous improvement, PPAP, FAI, FMEA, MSA or SPC.

Why Join Us?

At Brompton, our purpose is to create urban freedom for happier lives. Quality plays an important part in that purpose by helping us build better bicycles, stronger processes and better customer experience. As a Production Quality Technician, you will work closely with the bicycles and the people who build them, contributing ideas, solving problems and helping turn learning into improvement. You will gain broad exposure to manufacturing quality, engineering, validation and continuous improvement while developing your technical skills alongside experienced teams. This is an opportunity to make a visible difference to how we build, improve and deliver one of the world's most recognisable folding bicycles.

What We Offer

A competitive salary and performance‑related bonus
Generous pension contribution
Private medical insurance
25 days' annual leave plus UK public holidays
A Brompton bicycle through our employee hire scheme (naturally)
Employee discount on all Brompton products and accessories
Access to our London headquarters and a vibrant, passionate team
The opportunity to shape the commercial future of one of Britain's most iconic brands

Diversity, Equality and Inclusion Commitment

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer‑obsessed, we want to hear from you. Brompton Bicycle is more than just a company - we're a community of innovators who are passionate about changing the world, one bike at a time. Our bikes are not just a means of transportation - they're a reflection of our values, creativity, and commitment to excellence. We are an Equal Opportunity Employer and strive to build a diverse and inclusive workforce at our company. At Brompton we aspire to engage with diverse individuals, communities, and organisations in order to continue to nurture a rich diverse culture.

We Take Pride – Quality is born in the details