Production Operations Manager

Royal Albert Hall; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

The Royal Albert Hall seeks an experienced Production Operations Manager to lead the operational planning, technical delivery and safe execution of world-class events across the venue's spaces. You will manage a team of Technical Production Managers and a pool of casual staff, ensuring resources are deployed efficiently and events meet the highest standards.

In addition to technical oversight, you will drive contractor management, risk assessments and the annual maintenance programme,

Qualifications

• Proven experience leading production operations at large venues or events.
• Ability to manage multiple teams and contractors with a focus on safety.

Responsibilities

• Lead operational planning and technical advancing of events.
• Oversee Technical Production Managers and casual staff.
• Coordinate contractor management, risk assessments and safe systems of work.
• Oversee maintenance programme and critical workstreams to time and budget.
• Foster a culture of professionalism, collaboration and continuous improvement.

Skills

People leadership

Operational planning

Safety management

Stakeholder management

Technical production

Tools

Risk assessments

Job description

The Royal Albert Hall is seeking an experienced, organised and solutions-focused Production Operations Manager to lead the operational planning, technical delivery and safe execution of world-class events across one of the world's most iconic live entertainment venues. This role sits at the heart of our Production & Technical department, overseeing the Technical Production Management team that ensure every event is delivered safely, professionally and to the highest possible standard.

You will lead and oversee the operational planning and technical advancing of events across the Hall's Auditorium and other performance spaces, working closely with promoters, artists, contractors and internal teams to ensure every production is delivered safely, efficiently and with exceptional attention to detail. From coordinating complex technical requirements to overseeing major builds and high-profile events, you will provide the leadership and oversight required.

This role is about more than technical delivery. It is about leading people and fostering a culture of professionalism, collaboration and continuous improvement. You will manage and develop a team of Technical Production Managers and a large pool of casual technical staff, providing coaching, guidance and support while ensuring resources are effectively deployed across an ambitious and varied event programme. Your leadership will help create an environment where individuals can thrive and perform at their best.

You will oversee relevant contractor management, risk assessments, construction phase planning and safe systems of work, ensuring complex productions and maintenance projects are delivered with careful planning and robust operational control. You will also lead key elements of our annual maintenance programme, coordinating resources and stakeholders to deliver critical workstreams on time and to budget.

This is an exciting opportunity for an experienced production professional to take on a key leadership role within a world-class venue, helping shape the operational excellence that underpins every performance and event at the Royal Albert Hall

The closing date for all applications is at 12pm on 21 September 2026. Applicants must be available for a first interview on the week commencing 24 September 2026.

The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply