Production Manager

Pertemps; Goring-on-Thames; On-site; GBP 53,000; Full time

Job summary

A leading water service provider in the UK seeks a Production Manager to oversee the day-to-day operations of the Cleeve Water Production area. This role, offering a salary of up to £53,000 per annum, requires operational management expertise, strong leadership skills, and experience in the water industry. Responsibilities include monitoring production KPIs, leading a team, and ensuring compliance with health and safety standards. Join us if you're passionate about driving performance and contributing to sustainable water management.

Benefits

Annual leave – 26 days holiday per year

Car allowance

Generous Paternity Leave

Enhanced Maternity Leave

Ongoing performance development reviews

Qualifications

• Demonstrable operational process management experience.
• Knowledge and/or experience of water or waste treatment processes.
• Strong leadership, people, and performance management skills.
• Experience with managing H&S in a site-based or industrial environment.
• Valid UK driving licence required.

Responsibilities

• Monitor key performance indicators for asset reliability.
• Lead a capable team driving performance and safety culture.
• Manage performance of Site Technicians through training.
• Liaise with senior stakeholders to address asset and water quality failures.
• Ensure legal compliance across sites.

Skills

Operational process management

Leadership

Communication skills

Health and Safety management

Organizational skills

Education

NEBOSH or IOSH qualification or equivalent

Tools

Microsoft Office

Job description

We are looking for a Production Manager to join Thames Water permanently.

You will be responsible for the day-to-day operation of the Cleeve Water Production area to ensure its robust and safe operation 24/7 and also influence the future by identifying risk and investment needs and working with internal teams to deliver solutions within the right timescales.

Our overarching plan is to provide our customers with a continuous supply of safe, clean and palatable drinking water – by focusing on our five key priorities – our people, health & safety, water quality, risk & resilience, and efficiency.

This is a diverse and fast‑paced role where no two days will be the same. It provides a fantastic opportunity to think differently about how we ensure the reliability and resilience of our assets, whilst developing our people and driving a sustainable operating model. Key to the role is collaboration and stakeholder engagement, both within and outside of Water Production.

• Once fully trained, you will take part in an out‑of‑hours rota covering emergencies in the North and South Oxford area for which you will receive additional payment
• Cleeve WTW - RG8 0BY
• 36 hours per week, Monday–Friday
• Offering a salary up to £53,000 per annum, depending on your level of skills and experience + a car allowance on top of basic pay

What you will be doing as a Production Manager

• Meet the production plan for the area by ensuring asset availability and collaborating with systems optimisation, water quality and the production technical team.
• Monitor, report, and act against key performance indicators (KPIs) for the reliability and resilience of our asset base, the capability of our people and the sustainable operation of our sites and network.
• Lead a collaborative and capable team that inherently drives performance, enhancing employee engagement and promoting a strong health and safety culture.
• Ensure your team have the capacity, capability, competence and confidence to undertake their tasks and activities.
• Ensure robust performance management is in place but actively supports development, ensuring appropriate succession plans are in place to maintain a continuity of operational support.
• Deliver to budget and meet efficiency targets.
• Identify risks and ensure resilience across your sites and team.
• You’ll also liaise with senior stakeholders and operational teams to address any asset failures, water quality failures and demand and supply issues that arise.
• Contribute to and deliver water production continuous improvement projects and efficiency projects in conjunction with wider project teams.
• You will be responsible for the performance management of your team of Site Technicians, ensuring the competence of individuals through coaching and training to maximise their potential.
• Maintain legal compliance with people, assets and processes at your sites and be the controller of Premises for the Swindon area.

What you should bring to the role

• Demonstrable operational process management experience.
• Knowledge and/or experience of water or waste treatment processes.
• Strong leadership, people and performance management skills.
• You will have a passion for driving positive behaviours within your team and across the site.
• Experience with managing H&S in a site‑based or industrial environment.
• NEBOSH or IOSH qualification, or equivalent, is desirable.
• Excellent organisational and time management skills, a keen eye for detail and the ability to prioritise.
• Good interpersonal and communication skills – both written and verbal are essential for the role.
• You will demonstrate confidence to present to and influence Leaders in the organisation at all levels and engage with internal and external stakeholders.
• Strong computer skills are also desirable.
• Due to the nature of the role, a valid UK driving licence is required to travel to different sites.

What’s in it for you?

• Offering a salary up to £53,000 per annum, depending on your level of skills and experience.
• Annual Leave – 26 days holiday per year, increasing to 30 days with the length of service (plus bank holidays).
• Car allowance.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave – 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.