Product System & Domain Design - Reliability

"EA Technology Ltd."; Chester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + performance bonus

Career development opportunities

Flexible working options

Collaborative work environment

Job summary

EA Technology Ltd. in Chester is seeking a Product System & Domain Design – Reliability specialist to join their Product & Engineering team. This role is crucial for bringing deep expertise into the product development process specifically within the Reliability domain.

The ideal candidate will ensure product intents and solutions are grounded in real-world technical realities while supporting product discovery and shaping coherent, cross-product designs.

Competitive salary and company performance bonuses offered, along with opportunities for career development and flexible working options.

Qualifications

• Deep expertise within the Reliability domain or a related grid-edge discipline.
• Significant experience in power systems, utilities or infrastructure environments.
• Ability to translate operational complexity into clear, actionable product direction.

Responsibilities

• Translate complex customer and network challenges into structured problem definitions.
• Support product discovery by validating feasibility and regulatory constraints.
• Act as a credible technical authority with customers and internal teams.

Skills

Reliability expertise

Understanding of distribution network operations

Systems thinking

Strong problem-solving capability

Excellent communication skills

Job description

EA Technology is a well-established, positive culture-based company with innovation and creativity at our core. We are a forward-thinking business, and we live by our values: Collaboration, Creativity, Integrity and Impact. This ensures employee wellbeing is always at the forefront, and our amazing people have the autonomy to do their best work.

We encourage and cultivate individual creativeness, understanding that every person at EA Technology is critical to achieving our company goals. This spirit impacts our internal culture and the positive way we interact which is why so many of our employees stay with us long term.

Due to continued growth and increased demand, we’re looking for a Product System & Domain Design – Reliability specialist to join our Product & Engineering team. So, if you’re a highly experienced domain expert with a passion for translating complex grid challenges into scalable product solutions, we would be delighted to hear from you!

About the role

This is a specialist role focused on bringing deep domain and system-level expertise into EA Technology’s product development process within the Reliability domain. You will ensure that product intent, system architecture and solution design are grounded in real-world operational, regulatory and technical realities.

Acting as a bridge between Product Management and Engineering, you will shape problem definitions, inform architectural decisions and contribute to coherent, cross-product solution design. This role does not own delivery or backlogs, but plays a critical role in ensuring the right problems are solved in the right way.

• Translate complex customer and network challenges into structured domain problem definitions and outcome hypotheses
• Contribute system-level design thinking across SaaS, PaaS, analytics and operational workflows
• Support product discovery by validating feasibility, regulatory, operational and safety constraints early
• Embed into strategic initiatives and complex customer engagements to shape integrated solution outcomes
• Identify domain trends, regulatory changes and systemic risks that influence product and portfolio direction
• Act as a credible technical authority with customers, partners and internal engineering teams
• Ensure cross-product coherence within the Reliability domain and alignment with broader platform strategy
• Provide input into architectural decisions to ensure solutions are scalable, robust and operationally viable
• Support product and commercial teams in articulating technically credible and outcome-driven solutions

What we’ll need from you

• Deep expertise within the Reliability domain or a related grid-edge discipline (e.g. asset health, network performance)
• Strong understanding of distribution network operations, constraints and regulatory environments
• Ability to think across system layers, including hardware, software, data and operational processes
• Significant experience in power systems, utilities or infrastructure environments
• Experience working directly with network operators or within regulated utility environments
• Proven ability to shape complex, multi-disciplinary technical solutions or system architectures
• Strong systems thinking and structured problem-solving capability
• Ability to translate operational complexity into clear, actionable product and solution direction
• Excellent communication skills, with credibility across both engineering teams and senior stakeholders

Desirable

• Experience working across multiple regulatory environments
• Experience supporting strategic bids or large-scale infrastructure programmes
• Familiarity with analytics-driven tools or AI-enabled grid applications
• Experience contributing to product discovery in hardware-software integrated environments

What we can offer you:

At EA Technology, we believe in growing with our people. In addition to a great working environment, we offer you:

• Competitive salary + company performance bonus
• Career development opportunities: We offer genuine pathways for growth within our company
• Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives
• A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!