Product Support Engineer

Rolls-Royce; Winsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading engineering company based in Winsford is seeking a dedicated maintenance engineer to perform routine maintenance and repairs on rail products. The ideal candidate will possess relevant engineering qualifications, have exceptional proactive skills, and be a team player. Primary responsibilities include conducting planned maintenance tasks, participating in continuous improvement activities, and ensuring compliance with safety standards. The role requires flexibility in working hours and may involve travel for training purposes.

Qualifications

• Must be a competent writer of business letters, emails, and detailed technical reports.
• Computer literate with good keyboard skills.

Responsibilities

• Perform preventative and corrective maintenance.
• Submit documentation for all work carried out.
• Participate in 24/7 shift working including callout when required.

Skills

Engineering background

Proactive attitude

Organising skills

Outstanding safety awareness

Education

Relevant engineering qualifications

Tools

MS Office (Excel, Word)

SAP

MTU Business Portal

Job description

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Job Description

Reports to: Supervisor, Site Team Leader or Team Leader (role dependant)

Job Summary: To conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.

Key Responsibilities

• Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.


• Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.


• To conduct planned maintenance tasks in accordance with the operating instructions.


• Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.


• Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.


• Proactive involvement in the Company's HSQE management processes.


• Maintain cleanliness of the SGB onsite facilities.


• Attend local and factory training courses when necessary to ensure skills remain current.


• To participate in 24/7 shift working including callout when required.


• Work as a mobile engineer if required, van will be provided.


• Any other related activities reasonably required e.g. to cover work in another depot.


• Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.


• Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook etc.


• Travel will be required for training and product familiarisation.

Personality / Job Skills

From an engineering background with relevant qualifications, an enthusiastic person, proactive and with good initiative, organising skills and a flexible attitude. Works well with others. Outstanding safety awareness.

Computer Skills

Computer literate with good keyboard skills. Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.

Literacy and Numeracy

Must be a competent writer of business letters, emails and detailed technical reports.

Job Category

Field Services

Posting Date

14 Oct 2025; 00:10

Posting End Date

02 Nov 2025