Product Specialist, Revit

Kinship; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A dynamic software company in London is looking for a Product Specialist. This role focuses on defining and testing new product features while working directly with customers to understand their needs. Ideal candidates will have over 3 years of experience with Revit, strong documentation skills, and familiarity with QA workflows. The position offers a competitive salary and a vibrant office environment in central London, emphasizing work-life balance.

Benefits

Competitive salary

Beautiful office in central London

Work-life balance

Qualifications

• 3+ years of professional experience with Revit, preferably in architecture, engineering, or BIM.
• Solid understanding of Revit family and project content, including workflows and common challenges.
• Experience with QA workflows or tools like GitHub Issues.

Responsibilities

• Define and test new product features from concept to QA.
• Work directly with customers to gather feedback.
• Deliver onboarding, demos, and technical walkthroughs.

Skills

3+ years of professional experience with Revit

Understanding of Revit content and workflows

Comfort with tools like Dynamo, Python, C#

Experience creating documentation for Revit

Familiarity with QA workflows

Tools

Dynamo

Python

C#

Job description

Help us turn rough ideas into brilliant, rock solid features.

Hey there — we’re Kinship 👋

We’re building the content management and project tracking platform for Revit that AEC firms actually want to use — because we’ve lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos.

We’re looking for a Product Specialist to join our team in London. You’ll be the person who makes sure our tools don’t just look good, but actually work the way they should. From testing new features to uncovering hidden bugs, you’ll work with our engineers to help ensure every release is polished, dependable, and ready for real-world use.

You’ll also work closely with our customers and product team to define new features and provide clear feedback and insights. You’ll help customers understand what Kinship can do and how to get the most out of it.

This is a hands‑on role for someone who lives and breathes Revit, enjoys digging into technical details, and wants to be involved in both product and people.

In this role, you will:

• Help define and test new product features — from early concept to final QA

• Work directly with our customers to understand their needs and gather feedback

• Deliver onboarding, demos, and technical walkthroughs to new and existing users

• Write support content, workflows, and best practices to help people succeed with Kinship

• Use light scripting (Python, C#, Dynamo) to create internal tools and support customer needs

• Act as the “voice of the user” inside our product and engineering discussions

We think your background probably includes:

• 3+ years of professional experience with Revit — ideally in architecture, engineering, or BIM coordination roles

• A solid understanding of Revit family and project content, workflows, and common challenges

• Comfort using tools like Dynamo, or writing light scripts with Python or C#

• Experience creating documentation, tutorials, or training materials for Revit users

• Familiarity with QA workflows — even better if you’ve done structured testing or used tools like GitHub Issues, TestRail, Qase, or Testmo

You’re probably someone who:

• Is great at spotting the little things and loves making workflows smoother

• Can explain technical ideas clearly — whether you’re talking to a developer or a project lead

• Enjoys solving problems for users and figuring out what really works (not just what sounds good)

• Likes working across functions — from product and design to engineering and support

• Takes pride in making things clearer, faster, and better for others

What We Offer

• Competitive salary

• A beautiful, plant-filled office in central London (by Southwark tube station) and good coffee (obviously)

• A no‑BS team of people who love building great software together

• A company that believes in work‑life balance