Product Specialist - Performance Products

Agri-Web Limited; Peterborough; Hybrid; GBP 24,300 - 29,700; Full time

Benefits offered by this job

Matched pension contributions

Performance related bonus

Flexible benefits

Job summary

AB Agri is seeking an organised and customer-focused Advance Product Specialist to support our Performance Products business on a hybrid basis in the UK. You will manage orders, pricing, product quality and customer communications while maintaining strong client relationships and aiding business growth.

The role is permanent, full-time, Mon–Fri, with salary from £27,000 plus pension and bonus. You will work closely with clients, consultants and internal teams to ensure high-quality service,

Qualifications

• Customer service and relationship management experience.
• Excellent organisational and administrative abilities.
• Strong communication across multiple stakeholders.

Responsibilities

• Managing relationships with clients and consultants, delivering a high-quality service.
• Processing sales and purchase orders accurately.
• Supporting quotations, pricing updates and stock management.
• Resolving customer and finance queries promptly.
• Coordinating product quality testing and reporting.
• Communicating product updates to clients and consultants.
• Managing key customer accounts and forward ordering requirements.

Skills

Customer service

Relationship management

Organisational skills

Communication

Education

BSc Agricultural Management

Job description

The Role & Key Responsibilities

Job Title:Advance Product Specialist – Performance Products

Location: Hybrid, UK

Package includes Salary from £27,000 plus matched pension contributions, performance related bonus, and access to flexible benefits that support your development, wellbeing and everyday life.

Contract: Permanent, Full Time, Monday – Friday

Advance is looking for an organised and customer-focused Product Specialist to support our Performance Products business.

This is a varied role where you'll work closely with clients, consultants, suppliers and internal teams, ensuring orders, pricing, product quality and customer communications are managed efficiently.

Acting as a key point of contact, you'll play an important role in maintaining strong client relationships and supporting business growth.

What you'll be doing

• Managing relationships with clients and consultants, delivering a high-quality service.
• Processing sales and purchase orders accurately.
• Supporting quotations, pricing updates and stock management.
• Resolving customer and finance queries promptly.
• Coordinating product quality testing and reporting.
• Communicating product updates to clients and consultants.
• Managing key customer accounts and forward ordering requirements.

What we're looking for

• Effective customer service and relationship management skills.
• Solid organisational and administrative abilities.
• Skilled communicator with the ability to work across multiple stakeholders.
• BSc (Hons) Degree in Agricultural Management.

Desirable Skills / Experience

• Agricultural industry experience.
• Knowledge of quality control or RSPO certification.
• Experience managing pricing or customer finance queries.

Where growth meets purpose

What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all.With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.

We’re thrilled to share that AB Agri has been recognised as one ofThe Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves

As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.

About The Company

Rewarding your passion

When you join us, you'll do meaningful work and be rewarded fairly for it.From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits – these are just some of the ways we reward you - from day one.

About us

We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.

Application Notes

We hope you feel that AB Agri is somewhere you can thrive and so we’d love to hear from you. We get a lot of applications for our roles and sometimes need to close the process early so register your details and upload your CV via our careers website as soon as you can – it will only take a few minutes.

When you do, we’ll ask you some equal opportunities questions just to ensure our recruitment process is inclusive – or show us areas we can improve. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions and this won’t affect your application.

Apply today or contact our recruitment team for more information.

Agencies and media sales

AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.