Product Owner – Sales Platforms (L2O)

NielsenIQ; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global market leader in consumer intelligence is seeking a Product Owner for Sales Platforms in Greater London. You will lead the design, delivery, and improvement of global sales processes, collaborating with cross-functional teams for alignment with business goals. Ideal candidates will have strong CRM skills, especially in Salesforce, and experience in managing Agile teams. The role offers flexible working arrangements and opportunities for career growth within the organization.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Expert CRM domain knowledge with proven implementation experience.
• Strong familiarity with Salesforce and related technologies.
• Skilled in process mapping and Lean Six Sigma.

Responsibilities

• Lead the design and optimization of the L2O process.
• Define product vision and communicate the roadmap.
• Manage Agile development team backlog and oversee release cycles.

Skills

CRM domain knowledge

Salesforce

Sales Cloud

CPQ knowledge

Process mapping

Lean Six Sigma

Digital signature tools

Change management

Job description

Job Description

As a Product Owner for Sales Platforms, you will be the driving force behind the design, delivery, and continuous improvement of global sales processes and platforms across the Lead-to-Order (L2O) landscape. This role is pivotal in enabling sales productivity and maximizing active selling time by ensuring our technology stack and processes are streamlined, scalable, and aligned with business priorities.

You will collaborate closely with IT, process owners, and cross-functional teams to define product vision, roadmap, and growth opportunities, ensuring our sales platforms deliver a best-in-class experience for sellers and customers alike.

Your future responsibilities

• End-to-End Ownership: Lead the design, governance, and optimization of the L2O process within the core CRM, ensuring alignment with commercial objectives and driving adoption across global sales teams.
• Sales Platform Ecosystem: Own the integration and evolution of the broader sales technology stack – including CRM, CPQ, digital signature tools, compensation platforms, and enablement solutions – ensuring architectural coherence and data integrity.
• Product Vision & Roadmap: Define and communicate the product vision and roadmap, prioritizing initiatives that deliver maximum business value and align with strategic goals.
• Agile Leadership: Provide clear direction to Agile development teams, manage backlog, plan iterations, and oversee product release cycles to ensure timely delivery of enhancements and BAU requirements.
• Stakeholder Collaboration: Partner with operations, IT, pricing, finance, and commercial teams to align platform capabilities with business needs and secure stakeholder buy‑in.
• Process Optimization: Support the design and maintenance of global sales processes and policies, driving simplification and consistency across regions and channels.
• Continuous Improvement: Stay ahead of industry trends, competitor strategies, and Agile best practices to ensure our platforms remain innovative and future‑ready.
• Change Management: Lead adoption initiatives, including training and communication, to embed new processes and tools effectively within the organization.

Measures of Success

• Defined sales processes and technical architecture and future state digital sales vision across lead to order process on behalf of global sales / revenue organisation with buy in from all stakeholders.
• Successful delivery of all tools, to time and budget with high levels of adoption in partnership with IT and in collaboration with key cross functional stakeholders driving a leading class experience / interlock.
• Change/training to bed processes and platforms into the business.

Your profile

• Operational Excellence: Expert CRM domain knowledge, particularly Salesforce and related technologies, with proven implementation experience in sales operations.
• CRM Expertise: Strong knowledge of Sales Cloud, CPQ, master data management, incentive compensation, analytics, contract lifecycle management, and digital signature tools.
• Demand Management: understanding of demand management processes, track record of implementing and running a demand cadence into the business and partnering with IT to ensure successful delivery of ongoing requirements.
• Process Excellence: Skilled in process mapping, Lean Six Sigma, benchmarking, RPA, and design thinking to simplify and optimize global sales processes.
• Change Management: Proven experience in embedding consistent CRM processes globally and assessing the impact of automation on sales teams.
• Leadership: Management and leadership capabilities, driving towards goals and targets and fostering a culture of diversity, inclusion, high performance and successful delivery.

What we offer

• An exciting job in a globally active company
• Mentoring: You can expect intensive support and qualified feedback from one of our mentors during your induction
• Training: A comprehensive training program within our Global Client Delivery Academy and a variety of other training options in our comprehensive learning portal
• Work‑life balance: Working time account, flexible working hours and hybrid working
• Further development: Excellent growth and career opportunities at local & international level
• Togetherness: Working together in a dynamic, global environment characterized by team spirit and an appreciative atmosphere
• A high degree of responsibility with the market leader in the industry with one of the largest product portfolios
• Flat hierarchies, an open corporate culture and a very pleasant working atmosphere
• Modern office in a central location with state‑of‑the‑art infrastructure

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Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee‑Assistance‑Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please view https://nielseniq.com/global/en/news-center/diversity-inclusion