Product Owner (Link Key Accounts)

Veeva Systems, Inc.; Greater London; On-site; GBP 55,000 - 85,000; Full time

Job summary

Veeva Systems, Inc. is seeking a Product Owner for Link Key Accounts to drive SaaS features in the US healthcare ecosystem. You will collaborate with data, design, and engineering to deliver impactful capabilities and refine prompt design for AI-enabled offerings.

You will define requirements, analyze usage analytics, and engage customers to iterate on released features, with a global product focus and flexible work arrangements.

Qualifications

• 3+ years as a Product Owner or Product Manager in a software org.
• 2+ years SaaS experience in US healthcare ecosystem.
• Technical degree or equivalent hands-on technical experience.
• Proven experience defining and shipping AI/ML-powered product features.

Responsibilities

• Own end-to-end delivery of key product features with cross-functional teams.
• Lead development and launch of AI-powered features; guide prompt design and evaluation.
• Define and manage technical product requirements, including API specs and medical-claims capabilities.
• Implement and analyze product usage analytics to improve adoption and success.
• Engage with customers through structured feedback to iterate on features.

Skills

Product Ownership

SaaS experience in US healthcare

Technical background

AI/ML product features

Education

Technical degree

Tools

API Design

Product analytics tools

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As the Product Owner for Link Key Accounts, you will drive the development and success of our SaaS solutions within the US healthcare ecosystem. You will collaborate closely with cross-functional teams to deliver impactful features, shape prompt design, and ensure our product meets the complex needs of life sciences customers and their key accounts.

What You'll Do

• Own the end-to-end delivery of key product features, partnering closely with data, design, and engineering teams
• Lead the development and launch of AI-powered features, providing thought leadership on prompt design, evaluation, and implementation
• Define and manage technical product requirements, including API specifications and medical claims-based capabilities
• Implement and analyze product usage analytics to understand user journeys, measure success, and improve new-feature adoption
• Engage directly with customers through structured feedback sessions to understand their needs and iterate on newly released features

Requirements

• 3+ years of experience as a Product Owner or Product Manager within an established software organization
• 2+ years of experience focused on SaaS products specifically within the US healthcare ecosystem
• A technical degree or equivalent hands-on technical experience
• Proven experience defining and shipping AI/ML-powered product features

Nice to Have

• Experience working with life sciences commercial, market access, or key account management teams
• Based in the UK, Spain, or Germany (preferred locations)

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].