Product Owner – Client Onboarding (Banking)

Natobotics; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services firm in the UK is seeking a Senior Product Owner to lead Client Onboarding solutions. The role requires 7–10 years of relevant experience, strong analytical skills, and a proven track record in the Banking sector. Responsibilities include managing the product roadmap, defining requirements, and ensuring compliance with KYC/AML regulations. This hybrid role offers an exciting opportunity to drive digital transformation within the organization.

Qualifications

• 7–10 years of experience as a Product Owner or Business Analyst.
• At least 5 years in the Banking or Financial Services industry.
• Proven experience delivering Client Onboarding solutions.

Responsibilities

• Own and drive the Client Onboarding product roadmap.
• Gather, define, and prioritize business requirements.
• Manage the product backlog to deliver maximum business value.

Skills

Product management

Stakeholder management

Agile methodologies

Analytical skills

Problem-solving skills

Education

Bachelor’s degree in Business, Finance, Technology

Master’s degree or relevant certifications (e.g., CSPO, SAFe POPM)

Tools

Jira

Confluence

Azure DevOps

Job description

We are seeking a dynamic and experienced Senior Product Owner to lead the development and enhancement of the Client Onboarding solutions with Banking sector experience. This role will play a critical part in delivering a seamless onboarding experience, ensuring compliance, driving automation, and aligning with our strategic business objectives.

Job type: Hybrid (2 days at office)

Key Responsibilities

• Own and drive the Client Onboarding product roadmap, ensuring alignment with business goals, regulatory requirements, and customer needs.
• Gather, define, and prioritize business requirements, working closely with stakeholders across Business, Compliance, Operations, Legal, and Technology teams.
• Translate complex requirements into clear, actionable user stories and acceptance criteria for development teams.
• Manage the product backlog, balancing competing priorities to deliver maximum business value.
• Lead and facilitate backlog refinement, sprint planning, reviews, and retrospectives with Agile delivery teams.
• Partner with UX/UI teams to design intuitive and user-friendly onboarding journeys.
• Monitor product performance, analyze data, and leverage customer feedback to drive continuous improvement.
• Ensure onboarding processes comply with KYC/AML regulations and internal risk policies.
• Serve as the main point of contact for product-related queries and provide regular updates to senior management and key stakeholders.
• Stay abreast of market trends, regulatory changes, and industry best practices in client onboarding within the banking sector.

Required Skills and Experience

• Bachelor’s degree in Business, Finance, Technology, or a related field. Master’s degree or relevant certifications (e.g., CSPO, SAFe POPM) is a plus.
• 7–10 years of experience as a Product Owner or Business Analyst, with at least 5 years in the Banking or Financial Services industry.
• Proven experience owning or delivering Client Onboarding solutions, with strong understanding of KYC/AML processes, regulatory requirements, and digital onboarding best practices.
• Deep understanding of Agile methodologies; hands-on experience working in Scrum or SAFe environments.
• Strong analytical and problem-solving skills; able to break down complex business problems into clear product requirements.
• Excellent stakeholder management, communication, and influencing skills across business and technical teams.
• Experience with product management tools such as Jira, Confluence, or Azure DevOps.
• A passion for delivering best-in-class customer experiences and driving digital transformation.