Product Owner

A2Dominion; Walpole; Hybrid; GBP 85,000 - 94,000; Full time

Benefits offered by this job

30 days holiday plus Bank Holidays

Private Medical Insurance

Up to 8% pension

Flexible working

Job summary

A2Dominion is hiring a Product Owner in Ealing to lead digital product strategy, roadmaps and delivery across the organisation.

You will collaborate with IT, data, customers and suppliers to define backlogs, stories and priorities, ensuring accessible and secure products that meet governance standards.

Qualifications

• Degree qualified, or equivalent professional experience in Business, Technology, Digital, Product Management or a related discipline.
• Agile, Scrum Product Owner or Product Management qualification.
• Proven experience in product management and agile delivery environments.
• Strong understanding of digital product lifecycle management and product frameworks.
• Experience using agile methodologies to deliver successful digital products and services.
• Strong customer-focused service design capability, with a passion for user-centred approaches.
• Experience managing suppliers, contracts and external partners.
• Understanding of digital accessibility standards and customer experience best practice.
• Understanding of governance, cyber security and data protection principles.
• Commercial awareness with the ability to balance customer needs, organisational priorities and value for money

Responsibilities

• Lead the strategic management and continuous improvement of digital products and platforms across the organisation.
• Develop and maintain product strategies, roadmaps and delivery plans that align with customer needs and organisational objectives.
• Define and manage product backlogs, user stories and priorities using agile and user-centred delivery approaches.
• Work collaboratively with operational teams, customers, IT, Data & BI, suppliers and transformation teams to shape requirements and deliver successful outcomes.
• Ensure digital products remain customer-focused, accessible, secure and compliant with organisational standards and governance requirements.
• Monitor product performance, adoption, customer feedback and operational impact to support evidence-based decision making.
• Develop meaningful product reporting, KPIs and benefits-tracking frameworks.
• Identify opportunities for innovation, automation, self-service and service improvement through digital solutions.
• Contribute to business cases, investment proposals and funding recommendations for new product initiatives.
• Manage supplier and partner relationships, ensuring value for money, effective performance and contractual compliance.
• Work with Procurement and Finance teams to support technology procurement, supplier reviews and contract management activities.
• Promote agile delivery methodologies, continuous improvement and product management best practice across teams.
• Act as a subject matter expert for product management, digital service delivery and customer-focused design

Skills

Agile delivery

Product management

User-centred design

Digital product lifecycle

Supplier management

Governance & security

Commercial awareness

Customer-focused service design

Product ownership

Education

Degree or equivalent

Job description

Salary: £85,168 - 93,500 per year

Requirements:

• Degree qualified, or equivalent professional experience, in Business, Technology, Digital, Product Management or a related discipline
• Agile, Scrum Product Owner or Product Management qualification
• Proven experience in product management and agile delivery environments
• Strong understanding of digital product lifecycle management and product frameworks
• Experience using agile methodologies to deliver successful digital products and services
• Strong customer-focused service design capability, with a passion for user-centred approaches
• Experience managing suppliers, contracts and external partners
• Understanding of digital accessibility standards and customer experience best practice
• Understanding of governance, cyber security and data protection principles
• Commercial awareness with the ability to balance customer needs, organisational priorities and value for money

Responsibilities:

• Lead the strategic management and continuous improvement of digital products and platforms across the organisation
• Develop and maintain product strategies, roadmaps and delivery plans that align with customer needs and organisational objectives
• Define and manage product backlogs, user stories and priorities using agile and user-centred delivery approaches
• Work collaboratively with operational teams, customers, IT, Data & BI, suppliers and transformation teams to shape requirements and deliver successful outcomes
• Ensure digital products remain customer-focused, accessible, secure and compliant with organisational standards and governance requirements
• Monitor product performance, adoption, customer feedback and operational impact to support evidence-based decision making
• Develop meaningful product reporting, KPIs and benefits-tracking frameworks
• Identify opportunities for innovation, automation, self-service and service improvement through digital solutions
• Contribute to business cases, investment proposals and funding recommendations for new product initiatives
• Manage supplier and partner relationships, ensuring value for money, effective performance and contractual compliance
• Work with Procurement and Finance teams to support technology procurement, supplier reviews and contract management activities
• Promote agile delivery methodologies, continuous improvement and product management best practice across teams
• Act as a subject matter expert for product management, digital service delivery and customer-focused design

Technologies:

• Support
• Product Owner
• Security

More:

We are A2Dominion, and this Product Owner role is based in Ealing with hybrid working and limited office attendance required, typically 1-2 days per month. This is a permanent, full-time position for 35 hours per week, Monday to Friday, with a salary of £85,168-£93,500 dependent on experience. We are looking for someone to join our Transformation & Innovation team to help shape digital products and platforms that improve services for our customers and colleagues. We offer a range of staff benefits including 30 days holiday plus Bank Holidays, Private Medical Insurance, up to 8% contributory pension and flexible working. We are proud to be a Disability Confident Employer and value diversity, inclusion and flexibility, with reasonable adjustments available throughout our recruitment process.

last updated 38 week of 2026