Product Owner

System C; Nottingham; Hybrid; GBP 55,000 - 82,000; Full time

Job summary

System C builds technology that joins up health and social care services. We’re looking for a Product Owner to take end-to-end ownership of the product backlog for one of our market-leading solutions, working closely with Product Management, Engineering, UX and customers to deliver outcomes that matter.

You’ll translate real user needs into clear user stories and acceptance criteria ensuring efficient delivery and testability, prioritise ruthlessly, and guide the team through delivery to

Qualifications

• Translate user needs into clear user stories and acceptance criteria.
• Own and prioritise the backlog with sprint goals and release plans.
• Decisive and collaborative communicator across product, engineering and customers.
• Comfortable in ambiguous, fast-changing environments.

Responsibilities

• Convert product requirements into well-formed user stories, acceptance criteria and supporting collateral (e.g. release notes, document to support usage and implementation).
• Own and prioritise the backlog, providing visibility and direction to sprint goals and release plans ensuring alignment with Product Management and the linked business goals.
• Act as the voice of Product and the customer within the development process and have decision making responsibility on how the requirements are met to deliver the customer value.
• Collaborate with Engineering and UI/UX, joining ceremonies, clarifying scope and removing blockers.
• Run customer show & tells and focus groups to validate value and sharpen requirements.
• Track progress against agreed release dates, managing risks, dependencies and stakeholder expectations.
• Become a domain expert, able to demo features internally and externally and contribute to go-to-market materials.

Skills

Backlog prioritisation

User story writing

Acceptance criteria

Stakeholder collaboration

Jira experience

Tools

Jira

Job description

System C builds technology that joins up health and social care services. We’re looking for a Product Owner to take end-to-end ownership of the product backlog for one of our market-leading solutions, working closely with Product Management, Engineering, UX and customers to deliver outcomes that matter. You’ll translate real user needs into clear user stories and acceptance criteria ensuring efficient delivery and testability, prioritise ruthlessly, and guide the team through delivery to release.

What you’ll be doing

• Convert product requirements into well-formed user stories, acceptance criteria and supporting collateral (e.g. release notes, document to support usage and implementation).
• Own and prioritise the backlog, providing visibility and direction to sprint goals and release plans ensuring alignment with Product Management and the linked business goals.
• Act as the voice of Product and the customer within the development process and have decision making responsibility on how the requirements are met to deliver the customer value.
• Collaborate with Engineering and UI/UX, joining ceremonies, clarifying scope and removing blockers.
• Run customer show & tells and focus groups to validate value and sharpen requirements.
• Track progress against agreed release dates, managing risks, dependencies and stakeholder expectations.
• Become a domain expert, able to demo features internally and externally and contribute to go-to-market materials.

About you

• Pragmatic, collaborative communicator who adapts your message to the audience.
• Skilled at writing clean, simple stories and acceptance criteria; comfortable with lifecycle tools (e.g. Jira).
• Decisive and organised, with sound judgement on when to escal…
• Thrive in ambiguous, fast-changing environments, showing humility, ownership and integrity.

Why System C?

Join a values-led team where pace, intelligence and agility are expected and supported. You’ll have room to grow, the freedom to make a visible impact, and colleagues who collaborate to deliver for clinicians, social workers and the communities they serve.

At System C, we believe great work happens when flexibility and collaboration come together. All our roles are offered on a hybrid basis, with colleagues spending a minimum of two days each week in the office to connect, create, and grow together. (Excludes associate and field-based roles).

We prioritise transparency in our job requirements and selection criteria, ensuring they are based solely on the essentials needed for effective job performance. We consciously avoid assumptions that could skew our perception of a candidate’s suitability for hire.

Our recruitment practices are designed to ensure that no applicant is unfairly disadvantaged by procedures or requirements that disproportionately affect protected groups without being essential for the job.

For every position, we develop a detailed job description and person specification. This approach maintains our focus on the true demands of the role and the skills, experience, and qualifications necessary. During interviews, we involve multiple interviewers where possible to further mitigate unintentional bias, thereby promoting a fair and equitable hiring process.