Product Owner

Hong Kong Exchanges and Clearing; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Hong Kong Exchanges and Clearing in London is seeking a Product Owner to define, prioritise, and deliver product capabilities that meet business and operational needs. You will work closely with stakeholders, technology teams, service owners, and delivery teams to align product investments with organisational priorities and measurable business value.

You will translate requirements into clear product outcomes, maintain the product roadmap and backlog, and guide the lifecycle from concept through

Qualifications

Responsibilities

• Define and maintain the product vision, roadmap, priorities, and desired business outcomes.
• Collaborate with business stakeholders, service owners, and technology teams to understand requirements, challenges, and opportunities.
• Own and prioritise the product backlog, ensuring work aligns with strategic objectives and delivers maximum value.
• Define and refine epics, features, user stories, acceptance criteria, and success measures.
• Translate business requirements and operational needs into clear and actionable product deliverables.
• Make informed prioritisation decisions, balancing business value, risk, technical constraints, and delivery considerations.
• Monitor product performance, adoption, and customer feedback to inform future priorities and improvements.
• Manage the product lifecycle from initial concept through delivery, adoption, enhancement, and retirement.
• Act as the primary advocate for customer and business needs throughout the delivery lifecycle.

Job description

Product Owner

Shift Pattern: Standard 40 Hour Week (United Kingdom)

Scheduled Weekly Hours: 40

Corporate Grade: D - Assistant Vice President

Reporting Line: (UK Division) Information Technology

Location: UK-London

Worker Type: Permanent

Overall Purpose of Role

The Product Owner is responsible for defining, prioritising, and delivering product capabilities that meet business and operational needs. Working closely with stakeholders, technology teams, service owners, and delivery teams, the Product Owner ensures that product investments are aligned to organisational priorities and deliver measurable business value.

The Product Owner acts as the voice of the customer and business, translating requirements into clear product outcomes, maintaining the product roadmap and backlog, and ensuring delivery teams remain focused on the highest-priority work. They are accountable for guiding products through their lifecycle, from concept and requirements definition through delivery, adoption, and continuous improvement.

Key Responsibilities

Product Strategy & Ownership

• Define and maintain the product vision, roadmap, priorities, and desired business outcomes.
• Collaborate with business stakeholders, service owners, and technology teams to understand requirements, challenges, and opportunities.
• Own and prioritise the product backlog, ensuring work aligns with strategic objectives and delivers maximum value.
• Define and refine epics, features, user stories, acceptance criteria, and success measures.
• Translate business requirements and operational needs into clear and actionable product deliverables.
• Make informed prioritisation decisions, balancing business value, risk, technical constraints, and delivery considerations.
• Monitor product performance, adoption, and customer feedback to inform future priorities and improvements.
• Manage the product lifecycle from initial concept through delivery, adoption, enhancement, and retirement.
• Act as the primary advocate for customer and business needs throughout the delivery lifecycle.

Delivery & Execution

• Lead the successful delivery of product initiatives, ensuring agreed outcomes are delivered within approved scope, timescales, and governance requirements.
• Coordinate activities across business, technology, operational teams, and third-party suppliers where required.
• Manage dependencies, risks, issues, assumptions, and change impacts affecting product delivery.
• Support Agile delivery practices including backlog refinement, sprint planning, prioritisation, acceptance testing, and release planning.
• Define release scope and acceptance criteria to ensure delivered capabilities meet business requirements.
• Balance competing priorities and delivery constraints to maximise value and delivery confidence.
• Ensure delivered solutions are operationally ready, supported, and successfully adopted by users.
• Monitor delivery progress and product outcomes, taking corrective action where required.
• Provide regular updates on delivery progress, risks, dependencies, and achievement of expected outcomes.
• Promote continuous improvement in product delivery, user experience, and operational effectiveness.

Stakeholder & Governance Management

• Build and maintain effective relationships with business, technology, operational, and delivery stakeholders.
• Serve as the primary point of contact for product-related requirements, priorities, and decisions.
• Facilitate discussions and decision-making between stakeholder groups to maintain alignment and delivery focus.
• Ensure product activities comply with established governance, risk, and control processes.
• Provide timely and accurate reporting on roadmap progress, delivery status, risks, dependencies, and outcomes.
• Present recommendations, priorities, and delivery updates to stakeholders and governance forums.
• Manage stakeholder expectations and ensure effective communication throughout the delivery lifecycle.
• Support change management and adoption activities to maximise business value from delivered capabilities.
• Foster collaboration across teams to achieve shared objectives and successful delivery outcomes.

Financial & Commercial Management

• Contribute to business cases, funding requests, and investment planning activities where required.
• Support budget planning and expenditure tracking for product initiatives.
• Assist in evaluating delivery options and prioritisation decisions based on value, cost, risk, and business objectives.
• Work with Finance, Procurement, Technology, and business stakeholders to support effective investment decisions.
• Collaborate with third-party suppliers and delivery partners to ensure agreed outcomes are achieved.
• Support procurement, contract management, renewals, and supplier reviews where appropriate.
• Identify opportunities to improve efficiency, reduce waste, and maximise value from product investments.
• Support financial and governance reporting requirements throughout the product lifecycle.

Desirable Academic and Professional Qual