Product Owner

Xtremepush; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading customer engagement firm is looking for a Product Owner to join their team. The role involves managing the product backlog, collaborating with development teams, and gathering insights from stakeholders. Ideal candidates will have over 2 years of experience in iGaming or tech, strong analytical skills, and proficiency with Agile methodologies. This position is hybrid, based in London or Milton Keynes.

Qualifications

• 2+ years of experience in iGaming or a similar technology role.
• Proven track record of managing product backlogs and user stories.
• Hands-on experience with Agile methodologies like Scrum or Kanban.
• Understanding of gamification and loyalty solutions.

Responsibilities

• Manage and refine product backlog for development teams.
• Collaborate with the scrum team to ensure smooth execution.
• Gather insights from stakeholders for backlog prioritization.
• Track delivery metrics and feature performance post-launch.

Skills

Agile methodologies

Communication skills

Analytical skills

Problem-solving skills

Customer focus

Tools

Jira

Confluence

Job description

About the Role

Xtremepush is a multi-channel engagement solution powered by a built-in, real-time customer data platform. With over 200 different sports betting and iGaming brands using the platform, we are one of the leading providers of customer engagement solutions in the iGaming industry.

We’re seeking a Product Owner to join our Platform & Data Integrity function, responsible for the core services that power customer data, identity management, integrations, and compliance features.

As a Product Owner, you will be embedded in the development process, translating the product vision into actionable user stories and ensuring seamless delivery of new features. You will work closely with the Product Manager to align on priorities and goals, and with the development team to deliver features that help our customers achieve their marketing objectives. This role will bridge the gap between technical teams and stakeholders and is pivotal to delivering high-quality, cutting‑edge technology that enhances customer engagement in the iGaming space.

This is a hybrid role. #LI-Hybrid

Key Responsibilities

Backlog Ownership and Prioritisation

• Manage and refine the product backlog to ensure clear, prioritised, and actionable work for development teams.
• Create and maintain user stories, epics, and acceptance criteria that align with product goals.
• Prioritise features and tasks based on business value, user needs, and technical dependencies.

Delivery Collaboration

• Collaborate daily with the scrum team to clarify requirements, remove blockers, and ensure smooth sprint execution.
• Proactively address challenges during development, making trade‑off decisions when needed.
• Participate in sprint ceremonies (e.g., backlog grooming, sprint planning, daily stand‑ups, and retrospectives).

Stakeholder Engagement

• Gather insights from internal teams (sales, customer success, and marketing) and external customers to inform backlog priorities.
• Act as the primary point of contact for stakeholders to communicate updates on feature delivery and changes.
• Align regularly with Product Managers to ensure tactical priorities match long‑term goals.

User‑Focused Development

• Advocate for customer needs throughout the development lifecycle to deliver features that provide real value.
• Participate in user testing and beta feedback loops to refine features post‑delivery.

Metrics and Continuous Improvement

• Track key delivery metrics and feature performance post‑launch, collaborating with the Product Manager and other stakeholders to identify areas for improvement.

Iterate on features based on data‑driven insights, ensuring continuous product enhancement.

Your Experience and Qualifications

• 2+ years of experience in iGaming or a similar role within a technology‑driven organisation.
• A proven track record of managing product backlogs, creating user stories, and driving successful delivery.
• Hands‑on experience working with Agile methodologies (e.g., Scrum or Kanban).
• Strong communication skills, with the ability to collaborate effectively with technical and non‑technical stakeholders.
• An understanding of gamification and loyalty solutions, and their role in driving customer engagement.
• Excellent analytical and problem‑solving skills, with a user‑focused mindset.
• Familiarity with tools like Jira, Confluence, or similar platforms for backlog and project management.
• Bonus : Experience with Customer Data Platforms (CDP) and multichannel marketing.

Location

This is a hybrid role based in Dublin, Ireland or London / Milton Keynes, UK.

About us

Headquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built‑in CDP. It enables high‑velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.

At Xtremepush, we believe that diversity adds incredible value to our teams, our products, and our culture. We don’t just accept differences, we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place regardless of race, religion, gender, sexual orientation, national origin, disability or age.