Product Owner

Yonda; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading tax compliance firm in the UK is seeking a Product Owner to join their team in London. The ideal candidate will take ownership of product feature planning and design, collaborate with customer success teams, and write guides for users. This role requires 2-4 years of B2B product experience, wireframing skills, and the ability to transform user feedback into actionable features. Yonda offers a fast-paced and inclusive work environment with opportunities for personal and professional growth.

Qualifications

• 2-4 years’ experience working with B2B products.
• Experience designing wireframes.
• Comfortable with Rest API’s, JSON, and testing tools like Postman.
• Exposure to tools such as Mixpanel, Userpilot.

Responsibilities

• Take ownership of planning and designing new product features.
• Collaborate with Customer Success to translate user insights into product requirements.
• Address and resolve support tasks efficiently as the first point of contact.
• Contribute to new feature launches by drafting release notes.
• Write clear user-friendly guides and help centre articles.

Skills

B2B product experience

Wireframing skills

User story transformation

AI tools research

Data-driven decision making

Understanding of Rest API’s and JSON

Knowledge of financial services

Experience with Mixpanel and Userpilot

Job description

Product Owner

Location: London Office (3 Days per week)

The Role

Yonda is looking for a Product Owner to join our fast-growing team reporting directly into our Head of Product.

The Opportunity

This individual would join our Product team, playing a pivotal role in building, improving and shaping our product. Once onboarded, this individual would be able to develop ideas and features to innovate and optimise our product and to innovate our ways of working within Yonda.

What you'll do

Key Responsibilities

• Feature Planning & Design: Take ownership of planning, designing (Features + wireframes), documenting new product features, working closely with stakeholders to define requirements and user flows.
• Customer Collaboration: Collaborate with Customer Success to gather and synthesize feedback, translating user insights into structured product requirements and feature suggestions.
• First-Line Support: Address and resolve support tasks efficiently, serving as the first point of contact for product-related issues acting as the liaison between operations & engineering.
• Product Marketing Support: Contribute to new feature launches by drafting release notes, building product tours (e.g. Userpilot) and providing the marketing team with relevant info.
• User Education: Write clear, user-friendly guides, help centre articles, and record loom videos to ensure users can easily understand and use new features.

Who you are

Essential Skills & Experience

• 2-4 years’ experience working with B2B products
• Experience designing wireframes
• Experience transforming customer insights, analytics and feedback into user stories
• Experience researching and using AI tools to optimise internal workflows
• Able to guide prioritisation based on data-driven decision making
• Comfortable with Rest API’s, JSON, and testing tools like Postman (not to engineering standard)
• Knowledge or exposure to accounting, tax, financial services
• Exposure to tools such as Mixpanel, Userpilot

Desirable Skills

• Highly organised and fast-paced
• High-agency mindset, able to take initiative and ownership
• Strong communication and collaboration skills

Why Yonda: Who we are

Yonda is a fast-growing, client-obsessed team making global tax compliance less painful for online sellers. Our mission is to give back to business owners, CFOs and finance teams via a fully automated, ready-to-go platform combining human expertise and innovation. We offer a fast-paced environment with opportunities for ownership, influence and growth across the business. Trusted by over 300 business with significant plans for growth, this is a team reinventing global tax where your contribution could be significant for Yonda & your career.

Yonda is an Equal Opportunities Employer and welcome applications from all suitably qualified candidates regardless of age, disability, gender, gender identity or expression, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, or sexual orientation. We are committed to a diverse and inclusive workplace. If you need any adjustments during the recruitment process, please let us know.