Product Owner

InPost UK

England

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Job summary

A leading logistics company in the UK seeks a Cross Network Product Owner to oversee product development, ensuring collaboration across commercial, operational, and IT teams. This role requires strong experience in product management within logistics or e-commerce, proven ownership of the product lifecycle, and the ability to translate business needs into clear requirements. The successful candidate will drive innovation in international logistics and work in a fast-paced environment, building relationships across the organization.

Qualifications

Strong experience in a Product Owner or Product Manager role, ideally within logistics or e-commerce.
Proven ownership of the end-to-end product lifecycle.
Experience delivering complex cross-functional products.

Responsibilities

Manage cross network product development ensuring coordination across departments.
Feed into the Cross Network roadmap.
Liaise around product performance with stakeholders.

Skills

Problem solving

Stakeholder management

Agile delivery

People management

Data analysis

Education

Formal training in Product Management or Agile

Job description

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This range is provided by InPost UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Cross Network Product Owner to join our International team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

The Cross Network Product Owner is a new position within the Cross Network Team.

You will have management responsibility for Solution Analysts and will have ownership of the full product life cycle from business requirements gathering to design, delivery, performance and improvement of InPost’s International products.

The aim of the role is to define, build and deliver to the business, cross network (XN) products boosting volume, profit and growth for InPost International business. The cross-network product and solutions team is responsible for documentation and communications around the XN product, including product development and change management principles. Qualifications in these areas are beneficial but not a must.

What you’ll be doing:

This role must be a proactive liaison between commercial, operational, IT, customer service, and financial departments across all the InPost business units, ensuring smooth cooperation and coordination of cross network product development.

Examples of the type of initiatives/products developments could be:

A new international service to be rolled out across all our markets
A change to the existing offer that enhances SLA or reduces cost
Entering a new market via Partnership
Providing a customs clearance solution
Adding features in line with the company strategy like increased communications or brand loyalty

Key Tasks:

Feeding into the Cross Network roadmap and ensuring all relevant parties are aligned to deliver against it
Scoping and mapping the business solution designs for Cross Network partnerships
Benchmarking other markets for competitor service and coverage using qualitative and quantitative analysis
Utilizing and improving product processes between InPost Group business units with a shared goal of Cross Network expansion
Working with technology teams to capture user requirements and drive the design of quality technical solutions that support new or XN products in development
Managing a core team of analysts through coaching, motivating and personal competencies to deliver the key development and maintenance objectives
Coordinating team activities aimed at process optimization and the introduction of innovative logistics solutions
Ensuring the successful delivery of product vision, roadmap realization, prioritization, and the overall lifecycle of the product portfolios
Liaising around product performance with all key stakeholders, particularly the market commercial teams and managing the continuous improvement of the product via suitable ticketing and escalation processes
Building and maintaining relationships with any relevant external partners and other departments within the organization.
Participating in strategic planning and communication within the management team.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Strong experience in a Product Owner, Product Manager, or similar role, ideally within logistics, e-commerce, or international services
Proven ownership of the end-to-end product lifecycle, from requirements through delivery and continuous improvement
Experience delivering complex, cross-functional products across multiple teams, systems, or markets
People management experience, including coaching and development of analysts or product team members
Ability to translate business needs into clear product and technical requirements
Strong stakeholder management skills, acting as a bridge between Commercial, Operations, IT, Finance, and Customer Service
Comfortable working in Agile or hybrid delivery environments

We’d be particularly excited to hear from you if:

Experience with international logistics, cross-border services, or partnerships
Exposure to customs, international trade, or regulatory environments
Formal training or certification in Product Management, Agile, or Change Management

Seniority level